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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3174 reviews)

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4.89

Based on 3,172 reviews, last reviewed 3rd Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I visited the Glasgow branch earlier today, staff we... I visited the Glasgow branch earlier today, staff were extremely welcoming and helpful. Reviewed on: 3rd March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3174)

Professional, efficient, helpful

The staff do what you are asking them to do. It is carried out efficiently and in a professional but friendly manner. There is no time wasting. Very pleased with SBS. Reviewed on: 17th October 2025

Friendly, Helpful, Professional

The staff members were polite and professional the branch environment was calm and welcoming. I got clear explanation about the regular savings options that I opted for. Reviewed on: 17th October 2025

Friendly, informative, excellent

Excellent service very informative and friendly. Reviewed on: 17th October 2025

Friendly , quick, efficient

Haven't been in the branch very often but always greeted with friendly and helpful staff. Reviewed on: 17th October 2025

Approachable, Community, Pleasant

Very personable staff who are quick to respond to my needs. An excellent branch. Reviewed on: 17th October 2025

Polite, Informative - well mannered

Good interest rates, helpful service local branch. Reviewed on: 17th October 2025

Easy, helpful, professional

Everything was explained clearly. No fuss or pushy sales. Rachel was extremely professional, polite and of great assistance. Reviewed on: 17th October 2025

Warm and friendly

Its always a friendly experience coming into branch. Reviewed on: 17th October 2025

Efficient , helpful, Friendly

Everything was to my satisfaction. Reviewed on: 17th October 2025

Friendly, Local, Convenient

Very friendly staff and a quick process to pen an account overall good. Reviewed on: 17th October 2025

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