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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3930 reviews)

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4.91

Based on 3,930 reviews, last reviewed 16th Aug 2026

19% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Attentive , friendly, efficient no negative feedback Attentive , friendly, efficient no negative feedback Reviewed on: 16th August 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3930)

Visited the Galashiels branch today to ask about get...

Visited the Galashiels branch today to ask about getting online access to our accounts. Audrey was very helpful and explained to us how to do this. Great customer service. Reviewed on: 9th June 2026

Very helpful staff in the Inverness branch

Very helpful staff in the Inverness branch Reviewed on: 9th June 2026

Isa tax questions

Very helpful when phoned them about a query about ISA limits over previous tax years Reviewed on: 9th June 2026

An old fashioned face to face welcome

Lovely friendly helpful young woman looked after us who took time to explain the products we were interested in and answered any questions. Reviewed on: 9th June 2026

Empathetic customer service

I was patiently guided by Abbie McKinlay through enrolling in the SBS online system. She understood my difficulty and empathised throughout Reviewed on: 9th June 2026

Friendly and warm experience in Glasgow as always

Friendly and warm experience in Glasgow as always Reviewed on: 8th June 2026

Very friendly staff in Inverness - always happy and...

Very friendly staff in Inverness - always happy and cheery Reviewed on: 8th June 2026

Building.

I have taken out another Bond for another year. I have been with the Scottish Building Society for many years. Reviewed on: 8th June 2026

Easy and hassle free

Had an appointment in Troon for a new ISA. Katie explained everything clearly. Would recommend and my kids will be in to take their own ISA’s out Reviewed on: 8th June 2026

My update visit

My visit to the branch was cheerful, helpful and informative. Staff members were always polite, focused and businesslike. I was able to update my accounts and was informed when I could establish my next ISA. Altogether a completely businesslike, but human, experience. Today, this marks out The Scottish Building Society as a unique service provider which carries forward the traditions of service to the client but carries that service onward in a tangible way, providing a great service to the much wider community. I have no hesitation in recommending the S.B.S. to all. Reviewed on: 7th June 2026

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