Smart Money People Logo
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.84
Based on 2,249 reviews, last reviewed 16th Jun 2025
25% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025
M A McNeil's avatar
M A McNeil

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Scottish Building Society Savings reviews (2249)

Local, service and service

5
Local office. Helpful and knowledgeable staff. Balance of security, customer service and decent rates. Anything I have asked SBS Troon to do haas been actioned and answered to my satisfaction. Reviewed on: 21st February 2025

Excellent service provided

5
Staff very helpful and kind - good experience. Reviewed on: 21st February 2025

Fast, easy and amazing

5
Lisa and Jake were very helpful and gave us all the info needed. Reviewed on: 21st February 2025

Local, Scottish, reassuring

5
Friendly, professional, helpful service. Great to come into a bank and speak to a person. Reviewed on: 21st February 2025

Second to none

5
We had a second to none experience. Loraine in particular provided an excellent service has very high standards and she was well equipped to help with anything we asked or needed help with. She was the main contact. The other members of staff were very helpful too. Reviewed on: 21st February 2025

Friendly, efficient, informative

5
Great experience - Loraine was friendly, informative and very efficient. ISA application was made to feel like a very simple and easy process. Reviewed on: 21st February 2025

Informative, friendly, helpful

5
I dealt with Sophie to open an account and she was very helpful. I had some questions about ISA as my late husband dealt with our finances and I am not very savvy. Sophie was very patient and made everything very easy. Reviewed on: 21st February 2025

Scottish and proud

5
Staff always polite and helpful. I feel welcome in branch. Rates could be better. Reviewed on: 21st February 2025

Helpful, efficient, friendly

5
Opening an account, by myself was a new experience for me, as I'm recently widowed. The young lady was very helpful and understanding. Security at the branch was impressive. Reviewed on: 20th February 2025

Fantastic customer service

5
Staff are very helpful at all times and the 'walk-in' service is brilliant. Reviewed on: 20th February 2025

Review Scottish Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill