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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.85 (2249 reviews)

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4.84

Based on 2,249 reviews, last reviewed 16th Jun 2025

6% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Helpful, caring support at SBS I was widowed a year ago and have received considerate treatment in sorting out our joint accounts. On this visit I was updating accounts for my grand... Read more Reviewed on: 16th June 2025

Latest lowest rating:

2

Behind the times Long wait for mail. Poor online process. Behing the times. Reviewed on: 23rd May 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2249)

Accessible, friendly, branch

Has a branch, face-to-face, easy to get to. Reviewed on: 24th February 2025

Welcoming, friendly, knowledgeable

Local branch, friendly staff, knowledgeable and welcoming. Comfortable experience. But better interest rates would help. Reviewed on: 24th February 2025

Clear, concise, friendly

Convenient and easy to deal with - and staff very helpflu and current products meet our requirements. Reviewed on: 24th February 2025

Poor attention to detail

18/01/23 Glasgow Branch - given sheet SBSS44.2FRISA19122 for 2YR FRISA Issue 4. Subsequent correspondence state issue 6. Passcard states account number but online and letters state it without hyphens. 20/02/25 - online check of my new cash ISA showed 3.55%, general online account cash ISA showed 3.30%, why?. Reviewed on: 24th February 2025

Welcoming, efficient

Local office, easy appointments, helpful staff in Troon. Reviewed on: 24th February 2025

Excellent

Excellent. Can have face-to-face contact in a private setting. Friendly and welcoming staff. Competitor beating interest rates!!. Reviewed on: 24th February 2025

First class service

Staff are helpful and offer good advice. Customer service is first class. Reviewed on: 24th February 2025

In branch service review

I visit Aberdeen branch regularly and staff are always excellent. Reviewed on: 21st February 2025

Good but dated

Staff good, rates good, very old fashioned online system though. Reviewed on: 21st February 2025

Alright

I don't like that I am asked for ID after being with the Society for years!. Reviewed on: 21st February 2025

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