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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 3,614 reviews, last reviewed 19th Jun 2026
56% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My husband and I wanted to open savings accounts. My husband and I wanted to open savings accounts. Kaia Simpson was very helpful and guided us to the accounts we wanted providing all the informatio... Read more Reviewed on: 19th June 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Review Scottish Building Society: Savings now

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Scottish Building Society Savings reviews (3614)

Great customer service as always

5
Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Very helpful and friendly.

5
Very helpful and friendly. I took home forms to fill in later once I have decided which account I want. Reviewed on: 25th March 2026

Lorraine in gala was very helpful as always

5
Lorraine in gala was very helpful as always Reviewed on: 25th March 2026

Really pleasantly surprised with the service I recei...

5
Really pleasantly surprised with the service I received in Edinburgh branch, very warm and welcoming feel when you enter and the ladies were very helpful, I will be opening an account very soon once I get my ID sorted, I belive the lady was called abbey Reviewed on: 25th March 2026

Katie nails it - and no waiting

5
I had to ask for help by phone this morning, as I was unable to transfer money into our new account online. Katie McKnight of the Troon branch solved the problem in a courteous, friendly and patient manner and stayed with me as I did the transaction online. It may come as a surprise to customers of other banks to learn that I was connected within two minutes of calling. Reviewed on: 25th March 2026
Raymond's avatar
Raymond

Troon branch

5
I visited the Troon branch on Monday to discuss my recently matured bond and savings account. Both members of staff were very helpful on the matter and also gave me accurate directions to my next port of call in Troon. Reviewed on: 25th March 2026
Stephen O's avatar
Stephen O

Katie explained all the options available without pr...

5
Katie explained all the options available without prejudice Reviewed on: 25th March 2026

I got help from Kaia today with my savings accounts...

5
I got help from Kaia today with my savings accounts and she informed me about all of the isa rates, I may be moving funds due to the merge of nationwide and virgin, so this was very helpful. Reviewed on: 25th March 2026

Face to face appointment

5
Excellent, all staff very helpful and knowledgeable, Loraine has been excellent this morning Reviewed on: 25th March 2026

The man that served me (gerard) was very helpful and...

5
The man that served me (gerard) was very helpful and kind. I felt so welcomed into the society and could not have had a better experience Reviewed on: 24th March 2026

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