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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3614 reviews)

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4.91

Based on 3,613 reviews, last reviewed 19th Jun 2026

55% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very friendly service in Inverness, helpful staff Very friendly service in Inverness, helpful staff Reviewed on: 19th June 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3614)

Helpful, reliable and kind service from Loraine

Helpful, reliable and kind service from Loraine Reviewed on: 27th March 2026

Friendly great service from Gerard

Friendly great service from Gerard Reviewed on: 27th March 2026

Quick, helpful and friendly customer service

Needed to reset a password etc online and was having difficulty; Audrey Smith was very helpful and sorted it out for me. It's good that SBS still has a UK call centre and that it is staffed by Scots - as you'd want with a Scottish building society! Reviewed on: 27th March 2026

Personal face to face business, dealt with Loraine f...

Personal face to face business, dealt with Loraine for many years she is very friendly and helpful and patient with me. Reviewed on: 27th March 2026

Scottish Building Society - Excellent Customer Service

I applied for a Regular Saver account via a postal application. I made a slight error with my application, but a member of staff called June from their Edinburgh office, was incredibly helpful with her telephone support, which ensured my account was up and running in no time at all. Scottish Building Society are one of those organisations that values, and delivers, genuinely high standards of customers service. Keep up the good work! Reviewed on: 27th March 2026

I was in Edinburgh today and popped in to top up my...

I was in Edinburgh today and popped in to top up my ISA, Kaia was very helpful and polite. Reviewed on: 26th March 2026

Friendly helpful Society

Glasgow office is a pleasure to visit, all staff are so friendly. I was served by Rachel today , she was very helpful and polite throughout my application Reviewed on: 26th March 2026

Abbie was extremely helpful today when processing my...

Abbie was extremely helpful today when processing my transfer. Reviewed on: 26th March 2026

Very helpful service with a relaxed and friendly man...

Very helpful service with a relaxed and friendly manner, nothing was a problem Reviewed on: 26th March 2026

Lorraine was helpful and friendly.

Lorraine was helpful and friendly. She was happy to undertake any task. Reviewed on: 26th March 2026

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