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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3614 reviews)

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4.91

Based on 3,613 reviews, last reviewed 19th Jun 2026

55% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very friendly service in Inverness, helpful staff Very friendly service in Inverness, helpful staff Reviewed on: 19th June 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3614)

Simple and effective.

Simple and effective. Amy was timely her actioning our business Reviewed on: 31st March 2026

Friendly service and helpful staff

Friendly service and helpful staff Reviewed on: 30th March 2026

I was in your branch on Frederick street and Kaia as...

I was in your branch on Frederick street and Kaia assisted me with getting an interest certificate and was very efficient with this. Reviewed on: 30th March 2026

Very good service when dealing with myself and Mum

Very good service when dealing with myself and Mum Reviewed on: 30th March 2026

Helpful, polite, important, Gerard

Helpful, polite, important, Gerard Reviewed on: 30th March 2026

Very easy to deal with at the busiest time of year b...

Very easy to deal with at the busiest time of year but the staff could not have been more helpful Reviewed on: 27th March 2026

Great service in gala always knowledgeable and helpf...

Great service in gala always knowledgeable and helpful kudos to Lorraine who always goes out her way to help Reviewed on: 27th March 2026

Excellent Customer Service From Troon Branch Twice.....

Having previously had a positive experience by email from Troon Branch I had problem logging in to online account. Katie phoned took me through steps to regain access, very patient and helpful. Reviewed on: 27th March 2026

Exceptionally professional & congenial service

The customer assistant, Katie, was extremely helpful and ensured that she covered all ground on the ins and outs of each account. She also went way beyond the call of duty to ensure that my transaction was completed, despite that creating difficulties for her own time management. Reviewed on: 27th March 2026

Excellent customer service 27/03/26

Fantastic customer service by Audrey Smith based in the Galashiels branch. 5 stars. Reviewed on: 27th March 2026

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