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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2943 reviews)

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4.89

Based on 2,943 reviews, last reviewed 9th Dec 2025

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Remote application for Regular Saver I was delighted with Customer Service explaining how the application form could be downloaded then emailed for which Shirley of Inverness deserves con... Read more Reviewed on: 9th December 2025

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2943)

Very good service

The two ladies in the inverness branch are amazing, never had such good service anywhere else. Reviewed on: 5th September 2025

Friendly, Focused, Engaging

As always, great customer service with polite enchanting staff. Reviewed on: 5th September 2025

Local, Friendly Competitive

Friendly staff and communicated in a straightforward manner at various options. Reviewed on: 5th September 2025

Consistently good service.

The product I was reviewing was an investment of a bond, so communication was all done by post. The process went smoothly so there's nothing that could have been done to improve the process. Reviewed on: 5th September 2025

Absolutely, Excellent and Helpful

I have been totally satisfied with Scottish building society. I suffer from anxiety and all your staff have been kind, caring and helpful - thank you particularly Natalia for your help. Reviewed on: 5th September 2025

Delivered, Fantatsic, Service

Service was brilliant, very clear on my query. Reviewed on: 5th September 2025

Professional, Helpful, Welcoming

Katie was very helpful. She covered all my needs, a girl who knows her job. Reviewed on: 5th September 2025

Traditional, Mutual, Fae to face transitions.

Jake was very efficient in carrying out both of my transations when I visited the Glasgow office today. He was very polite and Mannerly. Reviewed on: 5th September 2025

Natalie was so helpful and patient with me helping m...

Natalie was so helpful and patient with me helping me going through my query stage by stage. She was so friendly it was so good talking with her Reviewed on: 3rd September 2025

Very friendly lady.

Very friendly lady. Helpful and efficient. gave me the answers I required. Reviewed on: 3rd September 2025

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