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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.84 (1679 reviews)

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4.81

Based on 1,679 reviews, last reviewed 6th Nov 2024

31% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024

Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1679)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

Everyone I have spoken to on then phone or in person has been patient, friendly, helpful and efficient. It never takes long to correct to someone by phone. I am impressed and somehow feel secure dealing with SBS. Thank you. Reviewed on: 18th March 2022

Accessible, friendly, Scottish

I like the accessibility, branches in Scotland, direct access to the branch via telephone, staff knowing me, friendliness and helpfulness. Could be better higher interest rates. Reviewed on: 26th September 2024

Happy 90 overall

Initial savings rate good. Disappointed rate for new investment has dropped. Reviewed on: 26th September 2024

Very good service

I like my saving on passbook, I do not like online services. Reviewed on: 25th September 2024

Friendly

Nice, welcome and helpful branch staff. Reviewed on: 25th September 2024

Its crap and well below standard

Its crap and well below standard Reviewed on: 25th September 2024

Approachable, dependable, local

Always feel reassured that I can go into the branch, face-to-face, and ask about things. Reviewed on: 24th September 2024

Caring, respectful, friendly

I like the atmosphere and friendliness of the staff. Improvements could be to provide piggy banks to encourage savings. Reviewed on: 24th September 2024

Friendly, helpful, efficient

My experience with SBS has been characterised by first class service and support. I have found the staff in the Aberdeen office friendly, helpful and a great pleasure to do business with. They have all been excellent. Telephone assistance from main offie has also been good. (Possible longer opening hours?). Reviewed on: 23rd September 2024

Fair and reliable

Super friendly and helpful staff. Perhaps product rates could be more competitive?. Reviewed on: 23rd September 2024

Friendly, efficient, straightforward

We received very good service at the branch. We have a branch relatively locally (Glasgow and Troon) - we feel that the SBS caters for all ages and needs. We like the fact you are returning passbooks, both for ease of use and to avoid use of plastics. We are happy to be members of SBS. Reviewed on: 23rd September 2024

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