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Scottish Building Society: Savings reviews

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4.81
Based on 1,679 reviews, last reviewed 6th Nov 2024
36% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant Scottish asset I have recommended you to many people. I really like and feel secure with the face-to-face experience, the knowledge of staff and range of products on... Read more Reviewed on: 29th October 2024
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Latest lowest rating:

2

Just opened up a Cash ISA. Just opened up a Cash ISA. My wife and I have quite a few ISAs and opening this account was the hardest of them all, by far! Took a week from opening ... Read more Reviewed on: 6th November 2024
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Mark J
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (1679)

Review of the Scottish Building Society, Savings:

Scottish Building Society Branch Review

5
Had a tech issue with logging on to the website. It was very refreshing not to have to suffer a chat bot, Mhari Crawford was very pleasant and informative with great patience fixing my problem. A credit to SBS. Reviewed on: 9th March 2022
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Personal touch

5
I like the face-to-face experience they provide. Reviewed on: 23rd September 2024
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Efficient, welcoming, advice

4
Helpful, friendly staff. Town centre access. Range of options to invest money. Reviewed on: 23rd September 2024
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Reliable, approachable, competitive

4
I didn't realise you had other branches. It's confusing when you write to one and part of your request is dealt with elsewhere by a different person who does not have the full story. Reviewed on: 23rd September 2024
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Just what's expected

5
All one would expect - a return to my youth for service. Reviewed on: 23rd September 2024
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Local, personal, friendly

5
I particularly like 'face-to-face', in-branch transactions. I am 77 years old, and do not like using the internet or phone for financial transactions. My only internet access is at the local library - a public place - therefore high-risk. Your staff are friendly and helpful. Reviewed on: 20th September 2024
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Outstanding, helpful, efficient

5
Staff are always so helpful and it's great to talk to someone on the phone - long may that continue. Reviewed on: 20th September 2024
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In branch service review

5
Very quick to answer phone queries, no waiting. Reviewed on: 18th September 2024
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Friendly, efficient, professional

5
Lovely customer service, fast, efficient and professional from walking though the door to receiving my passbook. Reviewed on: 18th September 2024
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In branch service review

5
Local branch - friendly staff with knowledge of products. Reviewed on: 18th September 2024
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In branch service review

5
Change of phone number was said quickly and I had to try 4 times before getting full number. Reviewed on: 18th September 2024
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