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Sheilas Wheels: Car insurance reviews

Name: Car insurance
Rating: 2.73 (182 reviews)

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2.29

Based on 182 reviews, last reviewed 10th Feb 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

31%

13%

49%

Latest highest rating:

5

Straightforward and easy to deal with. Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up the phone and speak to ... Read more Reviewed on: 4th September 2024

Latest lowest rating:

1

I lost my partner of 20 years in January Tried to sp... I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land broken English first one put me... Read more Reviewed on: 10th February 2025

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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

Sheilas Wheels Car insurance reviews (182)

Review of the Sheilas Wheels, Car insurance:

Solid policy

sound and good value policy backed up with good customer service Reviewed on: 8th July 2019

Awful

Absolutely awful. Just don't bother Reviewed on: 10th November 2022

Total Scammers !!!

I wanted to cancel my insurance (4 mths left ) as I have stopped driving . After 2hrs waiting on the phone I finally got through and was told that the cancellation was , suprise , suprise equal to the price of insurance left on my policy !!! I neednt have bothered !!! NB anyone reading this ,go to a reputable company ! Reviewed on: 9th November 2022

Had a no fault accident. This company recommended going with their Mister Law to claim for injuries received

After 5 months from Mister Law taking on my case I am still waiting for an outcome. The doctor they sent me to had a lack of understanding of English and repeated back to me a totally different account of the incident and how I received my injuries! I contacted Mister Law on 10th October was informed "oh it has been a long while" and they would pass on my details so it could be chased up. I requested a complaints form as I was unhappy with the delay. Never had any form or update. 8 days later still heard nothing so contacted Shelia's Wheels, who recommended Mister Law on their site and again to me when the accident occurred. Their response "we can't do anything", though they have received back their expenses back and the case is closed from their side! They did contact Mister Law when I pushed that I had taken the company they had recommended. Mister Law responded that I can email my complaint to them and they should hopefully get back to me within a week! I would not recommend either of these companies and disappointed that as a customer of Shelia's Wheels they have left me to sort this out myself. Not good customer service Reviewed on: 17th October 2022

Best money can get

Use them many times, they handle insurance claims effectively Reviewed on: 27th September 2022

Simple renewals and competitive price

We have used Sheilas Wheels for car insurance for a few years. They are always competitively priced and are happy to match cheaper quotes elsewhere. Reviewed on: 21st August 2022

Terrible service

Worst insurance company I have ever dealt with. Reviewed on: 19th August 2022

Helpful

I was dealt with quickly and resolved issues effectively Reviewed on: 18th August 2022

Wheels to work

Great service and reasonable prices. Reviewed on: 12th August 2022

Excellent claim process, well supported

I had to claim on my car insurance within a week of taking out a new policy; the process was easy throughout and I was supported every step of the way. Would highly recommend! Reviewed on: 12th August 2022

Happy customer!

Simple, straightforward, easy to set up, user friendly online portal, and a fair quote. I'm happy. Oh - and I love the pink! Reviewed on: 12th August 2022

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