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D Rhodes

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Review of the Sheilas Wheels, Car insurance:
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Had a no fault accident. This company recommended going with their Mister Law to claim for injuries received

1
After 5 months from Mister Law taking on my case I am still waiting for an outcome. The doctor they sent me to had a lack of understanding of English and repeated back to me a totally different account of the incident and how I received my injuries! I contacted Mister Law on 10th October was informed "oh it has been a long while" and they would pass on my details so it could be chased up. I requested a complaints form as I was unhappy with the delay. Never had any form or update. 8 days later still heard nothing so contacted Shelia's Wheels, who recommended Mister Law on their site and again to me when the accident occurred. Their response "we can't do anything", though they have received back their expenses back and the case is closed from their side! They did contact Mister Law when I pushed that I had taken the company they had recommended. Mister Law responded that I can email my complaint to them and they should hopefully get back to me within a week! I would not recommend either of these companies and disappointed that as a customer of Shelia's Wheels they have left me to sort this out myself. Not good customer service Reviewed on: 17th October 2022
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D Rhodes
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