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Sheilas Wheels: Car insurance reviews

Name: Car insurance
Rating: 2.74 (186 reviews)

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2.44

Based on 186 reviews, last reviewed 10th Oct 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

31%

13%

49%

Latest highest rating:

5

Great Insurance Company Shelia's Wheels have been my insurers for many years now. Customer services are always helpful and quick to respond and we always get a good deal. Reviewed on: 5th September 2025

Latest lowest rating:

1

Paid upfront for 12 months car insurance, i phoned t... Paid upfront for 12 months car insurance, i phoned them to cancel the policy after 10 months as I've sold the car, the cheeky gets said it's XOXO amou... Read more Reviewed on: 10th October 2025

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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (186)

Helpful

I was dealt with quickly and resolved issues effectively Reviewed on: 18th August 2022

Wheels to work

Great service and reasonable prices. Reviewed on: 12th August 2022

Excellent claim process, well supported

I had to claim on my car insurance within a week of taking out a new policy; the process was easy throughout and I was supported every step of the way. Would highly recommend! Reviewed on: 12th August 2022

Happy customer!

Simple, straightforward, easy to set up, user friendly online portal, and a fair quote. I'm happy. Oh - and I love the pink! Reviewed on: 12th August 2022

sheilazz..

its always best to speak to a person not just type and trawl.. Reviewed on: 10th August 2022

Impossible to contact

Waited more than an hour on the phone line twice to try to get European cover and go to automatic. cover. Gave up as a waste of time. Website needs to be upgraded to allow you do do both online without having to speak to someone as they clearly don’t have enough staff. Reviewed on: 2nd August 2022

Impossible to cancel

I had sold my car and just wanted to opt out of the AUTO RENEWEL QUOTE!! but of course you can't just do that online, even though everything else you can do online. Oh no, if you want to cancel you have to start a live chat, so I went through all of the questions only to find live chat was not available! so now you have to ring, and you know you're going to be on hold to get through for hours! So I fill in all the automated questions ( a million of them ) and have been on hold now for 14 minutes and still nobody has answered! I am so cheesed off. It really really annoys me that if you want to add things to your policy or spend more money you can do it quicker than taking a breath, but if you need to cancel it's more painful than anything you'll ever have to endure. It's probably easier to just stay insured for a car you don't own as it will be cheaper than your phone bill if you try to cancel. 1. MAKE IT POSSIBLE TO CANCEL VIA THE ONLINE ACCOUNT 2. GET SOME STAFF SO YOU CAN ACTUALLY RUN LIVE CHAT 3. GET SOME STAFF TO ANSWER THE PHONE!!!! ABSOLUTE CRAP!!! OH AND i AM STILL ON HOLD!!! Reviewed on: 2nd August 2022

They don't answer calls

Have rang this joke of a company everyday and spent several hours being on hold, Is their any body actually there, Had an accident over two weeks ago and obviously their not interested. So warning do not use them. Reviewed on: 29th July 2022

Easy company to do business with

Easy company to reach on the phone (& to get to speak to someone), competitively priced services Reviewed on: 23rd July 2022

Theft of money from my bank account

I came out from hospital to find that Shelias Wheels had stolen £482 73 from my bank account,I do not own a car,i am ninty one years of age ,this company targets my age group . They are top of the car insurance dung heap The employees ,friends and relatives write most of the their good reveiws no address needed the smell will take you there JBBrand Reviewed on: 23rd July 2022

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