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so-sure: Gadget Insurance reviews

3.90
Based on 34 reviews, last reviewed 24th Jan 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
4 star
See only 4 star reviews
0%
3 star
See only 3 star reviews
0%
See only 2 star reviews
3%
See only 1 star reviews
26%

Latest highest rating:

5

Modern Phone Insurance Fantastic company! Great value and very modern approach. After having my phone stolen they processed my claim in less than one day!. Really friendly a... Read more Reviewed on: 7th November 2023
Edward Mercati's avatar
Edward Mercati

Latest lowest rating:

1

Terrible company! Terrible company! I had phone insurance with them for over a year, and when I accidentally smashed my screen before Christmas and needed to claim they... Read more Reviewed on: 24th January 2025
Lauren R's avatar
Lauren R

About this product

Read or write So Sure gadget insurance reviews on Smart Money People, the #1 site for independent financial services reviews. A “social insurer” So Sure offers customers who don't claim some of their money back. Wondering if this new approach to insurance is right for you? Read our So Sure reviews to see what people have to say about really being a customer.

so-sure Gadget Insurance reviews (34)

Review of the so-sure, Gadget Insurance:

Terrible company!

1
Terrible company! I had phone insurance with them for over a year, and when I accidentally smashed my screen before Christmas and needed to claim they made it nearly impossible for me to do so. From the time I submitted the claim early December to the current day (24/01/24) I STILL haven’t received the pay out. I’ve emailed, called several times with no response. I had an email stating the payment had been made to me on 13th January but I still haven’t received it. When I’ve enquired about it I’ve been told to just wait longer despite the email saying the payment would be with me within 5 working days. I’ve never used an insurance company that’s so dreadful before. Avoid at all costs! Reviewed on: 24th January 2025

Social Insurance?

5
Very intriguing concept - getting money back if you & your friend's don't claim. Excellent customer service. Reviewed on: 13th July 2017

Friendly and trustworthy

5
Unlike other insurers, so-sure seem to be extremely honest and don't try to hide behind the smallprint. Found their claims process to be quick, easy and very efficient. Reviewed on: 13th July 2017

Fantastic level of cover for a decent price.

5
I managed to sign up quickly and easily. No hassle and a really extensive amount of cover. I go abroad a lot so it's perfect for that Reviewed on: 13th July 2017

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