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Lauren R

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Review of the so-sure, Gadget Insurance:

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Terrible company!

Terrible company! I had phone insurance with them for over a year, and when I accidentally smashed my screen before Christmas and needed to claim they made it nearly impossible for me to do so. From the time I submitted the claim early December to the current day (24/01/24) I STILL haven’t received the pay out. I’ve emailed, called several times with no response. I had an email stating the payment had been made to me on 13th January but I still haven’t received it. When I’ve enquired about it I’ve been told to just wait longer despite the email saying the payment would be with me within 5 working days. I’ve never used an insurance company that’s so dreadful before. Avoid at all costs! Reviewed on: 24th January 2025

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