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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7579 reviews)

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4.89

Based on 7,579 reviews, last reviewed 6th Mar 2025

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly, if I were a regular bank, I'd worry. Honestly, if I were a regular bank, I'd worry. Starling is simply a level better than all of the other banks I am with for business. I won't name them... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Good but not great No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7579)

Review of the Starling Bank, Business Account:

Have relied on the account

Having a Starling Bank account has made banking and running our company a lot easier. Could even be makes it possible. The service is intuitive to use and has done everything I have needed for my company so far with a couple of minor issues which I expect can be addressed when I have time. I have been able to set up and manage first one business account then close the company and it was easy set up another when the articles changed. It has been easy to connect with my account... Reviewed on: 1st April 2023

Easy to use app

Easy to use app and great for business accounting Reviewed on: 9th April 2024

Reply from Starling Bank Hi Chris, thanks for your review and we appreciate your feedback! Team Starling Response date: 11th April 2024

I am very pleased with our Starling Business Account

There are never any problems and the app is easy to use. This is great as I 'balance our books' every day. Reviewed on: 4th April 2024

Great app, the app is extremely easy to navigate aro...

Great app, the app is extremely easy to navigate around, great bank Reviewed on: 3rd April 2024

might be good, but account still isn't opened has be...

might be good, but account still isn't opened has been days. Reviewed on: 1st April 2024

Reply from Starling Bank We're sorry to hear your account hasn't yet been opened. Our team will be checking through the details. Business Accounts can sometimes take longer to open as we need to best understand your business and work through the documentation. Hopefully you'll get an update soon. Team Starling Response date: 7th April 2024

easy to use app with loads of features and great cus...

easy to use app with loads of features and great customer service. Reviewed on: 31st March 2024

Starling Bank, not for business Banking

As a business customer with foreign payments, I have found them useless. They frequently delay payments, which causes me issues with my clients and is very costly in management time. Everything is on the app, and the website is a reduced service in what you can do, so you cannot respond to customer service messages, for instance. One issue is that you cannot get a record of customer service massaged as the app is so secure. A business may need a paper trail for an issue; you c... Reviewed on: 28th March 2024

Reply from Starling Bank Hi John, We're sorry you're not having the best experience with us. We'd love to help you navigate the app and your online banking page. Feel free to drop us an email with any questions you have to help@starlingbank.com, but for now, here are some things that may help: - All your messages with our customer service team can be found in your app. You can go to your menu at the app's top by clicking the round icon, scroll down to 'Help' and then select 'Talk to Starling'. All your... Response date: 29th March 2024

No fuss Business Banking

The interface seems pretty simple to use and navigate, plus if you do need to speak with a CSA there is very little wait time, perhaps a couple of minutes. Reviewed on: 27th March 2024

Really easy to use app, intuitive website and excell...

Really easy to use app, intuitive website and excellent customer service. Response to queries is always very prompt and informative. Reviewed on: 27th March 2024

Simple straight forward no fuss service offering all...

Simple straight forward no fuss service offering all the facilities my business needs Reviewed on: 25th March 2024

good for business account

good and easy to use app, keeps everything organised Reviewed on: 23rd March 2024

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