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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7579 reviews)

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4.89

Based on 7,579 reviews, last reviewed 6th Mar 2025

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly, if I were a regular bank, I'd worry. Honestly, if I were a regular bank, I'd worry. Starling is simply a level better than all of the other banks I am with for business. I won't name them... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Good but not great No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7579)

Love it, brilliant, can't fault it.

Love it, brilliant, can't fault it. Reviewed on: 23rd January 2024

Simply the best bank there is!

Simply the best bank there is! The toolkit is brilliant for invoicing, expenses and VAT returns. Plus I can sync my transactions to Xero or FreeAgent. Reviewed on: 22nd January 2024

Great app, fantastic service.

Great app, fantastic service. I love how easy the app is to use. When I do need to speak to someone there’s a human at the end of the phone. I like their brand as well. Thumbs up from me. Reviewed on: 22nd January 2024

Easy to set up, great app that's easy to use.

Easy to set up, great app that's easy to use. Customer service has always been available when needed without having to wait hours or getting through to an overseas contact centre like other banks do. They seem to listen to customer's and update the app with new features and make the interface better. Reviewed on: 22nd January 2024

Just brilliant

I've got nothing but good things to say about the Starling Business Account. It supports multiple directors, has instant spending notifications, shows me a day ahead when an invoice is going to be paid etc. Would happily recommend this account to other small business owners. Reviewed on: 16th January 2024

They have lots of features.

They have lots of features. But it’s only good when it works. Customer service is poor but value for money is decent else this would be 1* Reviewed on: 15th January 2024

Reply from Starling Bank Hi Steve, thanks so much for this review. We're sorry to hear about your experience, we'll be sure to take this on as feedback. You can phone us 24/7 on 020 7930 4450. Our team will be more than happy to assist you and guide you through any features you need. We hope this helps, thanks again. Team Starling. Response date: 20th March 2024

Zero fee business account

Starling's zero-fee business account was my first choice for banking for my business activities. easy to use thanks to their intuitive app. Reviewed on: 15th January 2024

Several business account all problems

I have three businesses with starling - each has had recent support issues and the speed and responsiveness of the team is great very poor. New debit cards take multiple weeks to arrive, fraud issues are not addressed - overall starling is great until you need a human Reviewed on: 13th September 2023

Reply from Starling Bank Our customer service team are always on hand if you need help. No matter the time of day, you'll be in touch with a human. Our debit cards should take 5-7 working days to arrive, but there could be delays in postage. You can use your card on your mobile wallet in the meantime. We apologise for the bad experience you've had. We've shared your comments with the team as feedback. Team Starling. Response date: 7th April 2024

Easy to apply & manage - a dream account

Applied during Covid & within 5days my business account was open. Reviewed on: 25th July 2023

Super easy online banking even for a technophobe Luddite like me

I switched to Starling bank earlier this year as they’re much more ethical than my previous bank but it didn’t start smoothly. There was a glitch setting up the account and I thought “here we go again with a truck load of frustration” but I called Starling’s technical team and they sorted it out straight away, with no long waits on hold, just genuine helpful human beings. Problem free banking ever since. Reviewed on: 18th July 2023

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