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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7579 reviews)

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4.89

Based on 7,579 reviews, last reviewed 6th Mar 2025

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly, if I were a regular bank, I'd worry. Honestly, if I were a regular bank, I'd worry. Starling is simply a level better than all of the other banks I am with for business. I won't name them... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Good but not great No reasoning for refusing a business account and no way of contacting them Reviewed on: 26th February 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7579)

good app, useful tools, easy to get questions answered

good app, useful tools, easy to get questions answered Reviewed on: 14th March 2024

Simple to use banking, really secure, fantastic inte...

Simple to use banking, really secure, fantastic integrations with software and all for free. Perfect banking. Reviewed on: 14th March 2024

Easy to set up and use.

Easy to set up and use. Had no problems what so ever. Reviewed on: 14th March 2024

Great features, easy and intuitive to use.

Great features, easy and intuitive to use. No monthly fees really helps. Reviewed on: 13th March 2024

very complicated application process, was much simpl...

very complicated application process, was much simpler to open a NatWest account. Thought these digital banks where to taken on the big banks. Reviewed on: 13th March 2024

Reply from Starling Bank Hi Adam, thanks for your review. We are sorry to hear that our application process turned to be complicated for you. Our aim is to offer the best possible experience for our customers, and this starts from the application. Thanks again. Team Starling. Response date: 20th March 2024

Starling is the best banking app I have ever used.

Starling is the best banking app I have ever used. The business account is free to use and the features allow me to keep track of my spending at all times. The best part is the instant notifications when money goes in or out. Everything is kept up to date in real time. Reviewed on: 12th March 2024

I cannot rate Starling highly enough!

I cannot rate Starling highly enough! I use them for my business banking and it has made the bookkeeping side of self employment completely hassle free. Great functionality, very easy to use and the perfect example of modern banking. Reviewed on: 12th March 2024

Great fee-free banking with an easy to use app.

Great fee-free banking with an easy to use app. This is how business banking should be done. When I have had questions then Starling's customer service has been good at solving the issues, but sometimes it would be good to be able to speak to someone directly rather than just on an online chat. Reviewed on: 11th March 2024

Very hard to open, requesting the same information o...

Very hard to open, requesting the same information over and over, will change my review if they accept the application Reviewed on: 16th February 2024

Reply from Starling Bank Hi, thank you for your review. We're sorry to hear about your experience with opening a new account. As a fully regulated bank, we do have to ensure we're offering a suitable product for your needs and we also have to verify your details. This does mean that we may have to ask additional questions or documents to help with this process. Team Starling. Response date: 20th March 2024

Good ish.

Good ish. It’s good, good value for money but customer service leaves some to be desired. Closed my account or at least tried to and it’s been a long process, still not over. Reviewed on: 8th February 2024

Reply from Starling Bank Hi there, thanks for the review. We're sorry to hear you're closing your account. You can phone us 24/7 on 020 7930 4450. Our team will be more than happy to assist you and guide you through your closure. You can email any feedback to us [email protected], we're keen to know how we could've done better. We hope this helps, thanks again. Team Starling. Response date: 20th March 2024

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