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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27329 reviews)

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4.94

Based on 27,329 reviews, last reviewed 11th Mar 2025

586% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Offering a good savings rate. Offering a good savings rate. Update me on new bank being delivered. Easy to use and confirmation when transaction are mads Reviewed on: 11th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27329)

Review of the Starling Bank, Current Account:

Easy to Use & Superb Service

It's been a great current account for everyday use with a user-friendly UI, in-account interest and superb customer service. It also doesn't have annoying ads to lure you to upgrade; no feature is behind paywall and I do believe this is the right way to bank. Reviewed on: 24th November 2024

Reply from Starling Bank We're glad you think so Kenneth! Thanks for the great feedback, we're thrilled to know you're getting on so well with your account. Team Starling Response date: 29th November 2024

Starling and my security

Started banking with Starling last year and get alerts when money is taken from my account. Up to date with my balance and great help if any suspicious events occur. I was given notice of a withdrawal that was fraudulent and Starling helped me block the intruder Reviewed on: 19th May 2024

Reply from Starling Bank Hi Norrie, we take fraud seriously at Starling and the app is always kept up to date, so you can keep an eye on your transactions! We're pleased to hear we helped you with the dispute too. If you need anything, we're available in the app 24/7. Team Starling Response date: 20th May 2024

A very happy customer

I have had my Starling account for 3 years and have had no issues. Customer service is very good which is important to me Reviewed on: 17th May 2024

Reply from Starling Bank Hi Patricia, customer service is always important to us too! We're happy to hear our team have been a great help. Team Starling Response date: 20th May 2024

Simply great banking with Starling

Simply great bank which was recommended to me and which I recommended to a couple of friends who are using it as well. Love the various saving options, great exchange rates with no additional charges, the speed or money transfers, the fact I can add notes to some transactions which is useful when abroad to recognise them later. There are so many features, some of which I don't use yet/still. Standard banks have a lot of catching up to do to become as flexible and friendly in terms of managing banking via application! Reviewed on: 9th May 2024

Reply from Starling Bank A big thanks to who recommended you to us. We're really happy you're enjoying using your account and it's helping you manage your money. Thanks for recommending us to your friends. We appreciate you! Team Starling Response date: 10th May 2024

Starling current account very good and easy t...

I find Starling current account very good and easy to navigate on the app, love the notifications and the summary of what you spent daily also like the feeling of security I get from on this bank Reviewed on: 6th May 2024

Reply from Starling Bank We're happy you're enjoying your account Raymond. Sounds like the app is helping you keep your spending organised, that's what we like to hear! Team Starling. Response date: 7th May 2024

Avoid Starling for these reasons...

this bank will constantly freeze your account and ask you where your money if from. the daily cash withdraw limit is also very low and cannot be changed. doesnt seem like a serious bank to me Reviewed on: 4th May 2024

Reply from Starling Bank Hi Jake. We're sorry to see you've had a negative experience with us. As a regulated bank we will sometimes check a payment for the safety and security of the account. We apologise for any inconvenience this may have caused. Team Starling Response date: 7th May 2024

Instant notifications for every purchase made.

I value the instant notifications each time I make a purchase, and the fact that my husband and I could set up a joint account so easily. Starling are quick to respond to my questions through their app. Reviewed on: 1st May 2024

Reply from Starling Bank Hi Elaine, thanks for your review. We're so happy to hear you and your husband are enjoying the joint account, and our team are here for you 24/7! Team Starling Response date: 4th May 2024

Easy to use, great rates , great customer service

Easy to use, great rates , great customer service Reviewed on: 1st May 2024

Good Bank, I would recommend

My overall experience has been good especially the overdraft charges. Other banks I find charges has been crippling! Reviewed on: 29th April 2024

Reply from Starling Bank We're glad we could ease some of that banking stress for you, especially when it comes to charges. Team Starling Response date: 4th May 2024

Excellent App - Easy to use..

I find the app very easy to use and as I only carry my phone most of the time having the Starling app means I always have access to funds without having to worry about carrying money. Reviewed on: 28th April 2024

Reply from Starling Bank Hi there, Thanks for the lovely review. At Starling, we're all about simplicity and convenience. We believe banking doesn't need to be complicated, so we created a banking app that is easy to use in the palm of your hand - giving our customers greater control wherever and whenever! Team Starling Response date: 29th April 2024

Step up in service from the old big banks

Better app than other banks, providing more info well displayed. More immediacy in messaging. Interest paid on current account. Reviewed on: 28th April 2024

Reply from Starling Bank Hi Simon, Thanks for sharing your review. It's great to hear you're enjoying our services and being part of Starling. Simple banking that is easy, fast and convenient is what we strive for, just how good banking should be! We're glad you appreciate our interest rates too. Again, thanks for your review and for choosing us, Team Starling Response date: 29th April 2024

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