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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27329 reviews)

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4.94

Based on 27,329 reviews, last reviewed 11th Mar 2025

586% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Offering a good savings rate. Offering a good savings rate. Update me on new bank being delivered. Easy to use and confirmation when transaction are mads Reviewed on: 11th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and sh...

Starling Bank Current Account reviews (27329)

Review of the Starling Bank, Current Account:

Poor customer service

Closed my account for no apparent reason Reviewed on: 13th January 2025

Reply from Starling Bank We're sorry to hear about your experience. We'd only ever close an account as a last resort and would give warning/notice before doing so. Team Starling Response date: 28th January 2025

Easy to use the app and phone them

Easy to use the app and phone them Reviewed on: 4th June 2024

Starling's customer service is great

Starling's customer service is great - they have some lovely people working for them, who are really helpful and patient Reviewed on: 3rd June 2024

Reply from Starling Bank We're loving reading this Anna, thank you! We're thrilled you've had a good experience with our team. We're here for you whenever you need us. Team Starling Response date: 5th June 2024

Starling quickly became my favorite bank and for a g...

Starling quickly became my favorite bank and for a good reason! The user interface is incredibly intuitive both on the app and website. They have real-time account updates so you can see exactly how much you spent and when, as soon as the purchase was made. Since I have dyscalculia, a learning difficulty around numerical values (to put it simply!), this feature makes it feel a lot easier to navigate Starling compared to other banks which may only reflect purchases days later. It... Reviewed on: 2nd June 2024

Reply from Starling Bank Hi Jin, thanks for your review, this was really lovely to read. We're so happy that you're enjoying the app and banking with us! Thanks for the recommendation too. Team Starling Response date: 2nd June 2024

Starling's euro acc great value for travelling

Having a Starling current account and Euro account is really useful, . both for travelling and for transactions with my European lodgers. Transferring funds is easy and the exchange rate is the best. You only need one card, which I have on Google Pay, and you can select whether you're paying in sterling or euros on the app. Excellent! Reviewed on: 29th May 2024

Reply from Starling Bank Hi Martha, thanks for your review. We're so happy to hear you're enjoying using Starling abroad! Team Starling Response date: 2nd June 2024

Seamless App Experience

Always a seamless app experience, notifications are fast and clear, unobtrusive use and current account delivers all of the features I would expect from an account in this day and age. Never had access or service issues either. Reviewed on: 28th May 2024

Love this bank.

Love this bank.! Easy to use, love the spaces you can use to separate your money. Always able to reach someone if you need to. Reviewed on: 28th May 2024

Great app - very easy to use.

Great app - very easy to use. Spaces are a great feature enabling you to set aside money for various savings. Reviewed on: 27th May 2024

App is kind of user friendly, looks nice but...

App is kind of user friendly, looks nice but the interest rates just aren't there compared to competitors Reviewed on: 24th May 2024

Transactions in and out to my family recipetanys are...

Transactions in and out to my family recipetanys are so easy Reviewed on: 24th May 2024

Great bank, you get a bank card on the app instantly...

Great bank, you get a bank card on the app instantly, it's really easy to use abroad with no charges and the exchange rate is amazing. Reviewed on: 24th May 2024

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