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Staveley Head: Caravan Insurance reviews

Name: Caravan Insurance
Rating: 1.4 (10 reviews)

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1.40

Based on 10 reviews, last reviewed 17th Jan 2024

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100% decrease in 1 star reviews

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Latest highest rating:

5

Excellent quote The lady who I dealt with was brilliant Reviewed on: 6th April 2023

Latest lowest rating:

1

Crooked as a nine bob note So, knowing what a minefield camper van insurance is I called Staveley Head after I got my Asda comparison quote. They confirmed, in the six minute ca... Read more Reviewed on: 17th January 2024

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About the Caravan Insurance

If you're looking for caravan insurance check out our Staveley Head insurance reviews from customers just like you. Whether for your static caravan, or your mobile home, at Smart Money People our caravan reviews will help you find the best product for your needs. Already purchased Staveley Head caravan insurance? Please share your policy, claims, or renewal experiences and help others!

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Staveley Head Caravan Insurance reviews (10)

Crooked as a nine bob note

So, knowing what a minefield camper van insurance is I called Staveley Head after I got my Asda comparison quote. They confirmed, in the six minute call, that they would insure my camper van conversion. A month later I received a message warning me that if I didn't provide a pile of additional info within FIVE hours they'd cancel my insurance. I provided dozens of pics, forms and print outs, they even wanted a full DVLA licence print and a copy of every page of my V5! So I complied. Then they say they will have to charge me £134 to delete the tracker I listed because it's a Halfords one! Then they say the cooker and table have to be fixed and not removable, this was THE WHOLE POINT OF MY CALL BEFORE I INSURED! In the end I relented and cancelled, here's their made up fee's and as far as I'm concerned some are duplicated........£20 admin.....£85 cancellation......£5 refund.....£79 insurance used. With a fixed bed, solar system, TV, roof vent and fan and swivel seats it's hardly a commercial van is it! Ombudsman next! Reviewed on: 17th January 2024

Poor service unbelievable cancellation policies

I have had motor insurance for over 30 years and I have to say this company is the worse insurance company broker I have ever used. £256 annual premium had to cancel after two months , £29 refund/ credit which they even charge £5 for a Bacs transfer which will take them up to 6 weeks to pay back, laughable. The service on the phone waiting time is shocking their manners and attitudes/ email replies are shocking with around 5days response to reply. Terrible company and service. The cancellation policies should be illegal!! Day light robbery. Reviewed on: 2nd November 2023

Avoid

Just a quick warning to those looking at insuring their vans with Staveley Head . I have found them to be unbelievably keen on paperwork so cancelled and was charged £280 for a fortnights insurance. Avoid at all costs if I were you. Reviewed on: 19th May 2023

Excellent quote

The lady who I dealt with was brilliant Reviewed on: 6th April 2023

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Staveley Head: Caravan Insurance reviews

No new 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About the Caravan Insurance

Review Staveley Head: Caravan Insurance now

Staveley Head Caravan Insurance reviews (10)

Crooked as a nine bob note

Poor service unbelievable cancellation policies

Avoid

Excellent quote

Review Staveley Head: Caravan Insurance now

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