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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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10%
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

efficient and competitive

5
helpful staff good service and efficient Reviewed on: 5th October 2021

Dealing with them.

5
they were easy to talk to,and the questions asked wre explained,and I thought I got a fair deal. Reviewed on: 5th October 2021

I have found the staff at Staysure super helpful and infirmative :)o

5
I arranged cover for myself and my family, initially online but needed to speak to someone to clarify medical and covid cover/ Reviewed on: 5th October 2021

Stay safe

5
Information given was clear and precise It identified the areas covered succinctly enabling comparisons to be made with similar products. Reviewed on: 5th October 2021

Reliable

5
Reliable and easy to use website. They were recommended to us several years ago and have been using them ever since Reviewed on: 5th October 2021

Easy to set up and seems to have everything we need

5
Easy to set up our travel insurance and it seems to have everything we want including Covid cover. Reviewed on: 5th October 2021

Always there, Always helpful

5
keeps me well informed especially during Covid times Reviewed on: 5th October 2021

Number 1

5
Veery helpful staff easy to get hold of and very good price Reviewed on: 5th October 2021

Recommend Staysure

5
Staysure agents are always available and very helpful and are determined to achieve the best travel insurance policy for their customers. Reviewed on: 5th October 2021

Always helpful

5
Always keep us informed. Staff always helpful. StaySure gives us confidence while on our holidays. Reviewed on: 5th October 2021

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