Smart Money People Logo

Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Staysure travel insurance reviews can help you find out what other travellers have to say. You can also write your Staysure travel insurance review too!

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Retrospective Reduction in Cover

1
I had a Staysure annual travel insurance policy. During the term of the policy I added a new medical condition (back pain) online and Staysure charged me an additional premium and issued me with a new certificate. I declared on the online form that I was awaiting an injection for the back pain and the new certificate properly, and very clearly, acknowledged this. When I came to renew my policy I was told by Staysure that because I was awaiting an injection my existing policy was and had been invalid for ALL my declared health conditions from the date I updated may medical record. Very alarming given that I had travelled in the interim. They said this should have been clear in the online process. It was not. The new cover certificate, as issued by Staysure, made absolutely no mention of the fact that my cover did now not include ALL my pre existing conditions. I have now changed insurers to a company that is a Which recommended provider and is much more transparent with both their process and their cover. Avoid Staysure if you want to be certain of being covered. Reviewed on: 25th July 2024

Quality Travel Insurance

5
Supplied the high quality and comprehensive cover I was seeking. Reviewed on: 5th October 2021

Good price, reliable updates

5
Very competitive pricing, covid protection, good updates Reviewed on: 5th October 2021

Superior

5
They looked after all our needs answered all our questions very polite and respectful Reviewed on: 5th October 2021

Wonderful service

5
Efficient, friendly staff, good choice of cover, reasonable price. Reviewed on: 5th October 2021

Perfect

5
Excellent price lots of update information and the cover for price is amazing Reviewed on: 5th October 2021

excellent understanding

5
wouldnt recommened anywhere else but staysure! Reviewed on: 5th October 2021

5 star

5
Best travel insurance around!! Would not go anywhere else Reviewed on: 5th October 2021

Happy customer for several years

5
I started to use Staysure after being diagnosed with medical conditions. They are always helpful on the phone, and offer competitive quotes. I did initially look at other providers, but chose Staysure and have been with them for several years. Reviewed on: 5th October 2021

Great support

5
Staysure ensure that you are totally covered. You can enjoy peace of mind when on that important holiday. Reviewed on: 5th October 2021

Great insurance

5
Very good insurance and good price for us would buy again. Reviewed on: 5th October 2021