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StepChange: Debt Management reviews

4.96
Based on 11,166 reviews, last reviewed 13th Feb 2025
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025
Tobias P's avatar
Tobias P

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11166)

Life changing

5
After a couple of years not coping with anything much, having been widowed at an early age, and consequently getting into a lot of debt, I finally turned to Stepchange. The relief at having such amazing support and help was immense. I really cannot thank them enough, and I don’t know how I would have carried on without them. Reviewed on: 8th July 2020

Totally professional

5
After being scammed, fraud dept involved, I lost all my savings and was in debt. NEVER before, so I had to resolve this immediately. Step change came to my rescue. Reviewed on: 8th July 2020

Peace of mind

5
Since I have been using their help I have no problem and just peace of mind. Reviewed on: 8th July 2020

Very helpful

5
Very helpful and informative, nothing to much trouble Reviewed on: 8th July 2020

Few good people left

5
I found it incredibly hard dealing with finances, I found my self in a lot of trouble through my own errors mistakes and life choices m. Like most men my age we mistake not asking for help as having good character and having a good pride about oneself and that I must my manage my own troubles by myself. But that wasn’t true I needed help and I refused to see it. It got to a point where In my head I had two options, take my own life and take the easy option. Or power on and get help. The help I got off these guys saved me, they helped me through my budget and helped me through setting up a payment plan. We all think of people in finance and debt collection as a scary bunch. But they made me feel empowered and that I myself was taking control. These guys will always have my vote Reviewed on: 8th July 2020

Life savers

5
Step Change, stepped in my life and change my life and relationship with money for better. I had a plan with them during 42 months, I don’t have any complaints, very easy, amazing communication, very straight forward. Just trust them and let them do the work for you. Reviewed on: 8th July 2020

Gave me back my life

5
stepchange have really given me my life back and helped me take control of finances that had been spiralling out of control for years. I'd previously been dreading payday each month wondering how I would pay all my bills, feed my family, afford my rent. Now I know how much I'm paying each month, its affordable for me and most importantly I can see when I'll finally be debt free all thanks to this scheme Reviewed on: 8th July 2020

very helful & approchable

5
my experience to stepchange charity they are very helful & approchable& they are very proffessional to intertain there clients,,,im so there help to me. Reviewed on: 8th July 2020

Supportive

4
Easily set up and payments from me to Step Change and out to creditors started November 2019. Regular monthly payments payments now, established and written statements have arrived monthly. A good service so far, so good. Thank you so far, all good. Reviewed on: 8th July 2020

Excellent help from staff

5
Always feel less anxious when talking to staff Reviewed on: 8th July 2020

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