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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

Expert and friendly

Stepchange helped me to deal with my debts. Very professional, friendly and expert service. Reviewed on: 23rd July 2021

Brilliant

Never had no problems always happy to help Reviewed on: 23rd July 2021

Excellent

Very stressful time when in debt. Step change extremely helpful and helped us get in control. Never made us feel bad for getting ourselves in this situation. Felt like we had backup whenever we needed it . Reviewed on: 23rd July 2021

Debt free at last

Step change, the light at what had been a very long tunnel Reviewed on: 23rd July 2021

Life changing friendly advice

Fantastic, professional and caring advice. Simply the very best in their field. Offered many options and found the best suitable, 4 years ago. Reviewed on: 23rd July 2021

great company

was tearing out my hair to where next to turn then came along stepchange and no more hair pulling Reviewed on: 23rd July 2021

There when I needed support

When I was at my lowest and worrying myself sick, Step Change took care of me and gave me my life back and for that I will be forever grateful Reviewed on: 23rd July 2021

A lifeline in the ocean of debt

Several years ago my Mother became ill and needed 24/7 care, I got into a lot of credit card debt due to an idiot at the Job Centre knowing my situation but insisting I still job hunt instead of going on to carers allowance, so I came off job seekers allowance and had to live on credit cards for a few years amassing a large debt, Step Change were a fantastic help interacting with my creditors and working out a payment plan so I could repay my debts, I have had my plan going for a while now, my debts are reducing and Step Change continue maintain my payment plan. Reviewed on: 23rd July 2021

great service could not be more pleased

I contacted step change when I had money worries they helped me my options without judging me,they helped me so much, if you have problems contact the best. Reviewed on: 23rd July 2021

Brilliant, very helpful and understanding

Brilliant, very helpful and understanding Reviewed on: 23rd July 2021

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