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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11166)

Paul & Jenny Clover review

Stepchange has been so helpful during our recent financial difficulties. They have managed our budget so effectively. We are very grateful for their help and guidance. Reviewed on: 8th July 2020

Such a weight off my mind

I approached stepchange when I really realised my debts were out of control. My first initial chat with regards to my options was so friendly and reassuring. All my options were discussed. It's so easy to manage my account online and everyone you deal with just puts you at ease. Reviewed on: 8th July 2020

Brilliant services step Change

Thank you Step change for all your help. They have made paying off my dept easier by freezing the interest. Know I see it is possible to get out of dept. Reviewed on: 8th July 2020

Life saver

Omg I was in so much trouble with loans, bank cards and didn’t know where to turn, and just by chance my sister mentioned she had got in touch with this det manage team so I rang and they were fantastic, helpful and talked me thro it all and the rest is history I have been on this plan a lot of years and nearly paid it off now and if ever I was worried about anything they helped me thankyou for that means a lot x Reviewed on: 8th July 2020

Life-savers

I was in a bad place when I was struggling with debt. It seemed almost impossible to deal with and that there was no way through. I was chased by people who I owed money to and the phone constantly rang. I called Step Change and after talking for an hour to a lovely person, I hung up the phone and cried with relief. They've helped me make massive changes. Each time I've rang up they've been super helpful and I don't think I'd be where I am today, without their help. Reviewed on: 8th July 2020

Brilliant so helpful and understanding.

I was at the end of my tether with persistent debt until I eventually contacted Stepchange and they even managed to get me a payment holiday due to the impact of Covid19. They have been so helpful and understanding throughout I don’t know if I would still be here if they didn’t help me. Reviewed on: 8th July 2020

Life saving

One small Step with you is a giant leap for our family, Thank you Reviewed on: 8th July 2020

They take all the stress away

After a marriage break up that took me completely by surprise, I was recommended to Steps by my Bank Manager, Steps helped me get a hold of my life again, took away the stress of constant phone calls, being afraid to open the post. I cant praise them enough. I wouldn't have known what to do. I'm so grateful to the whole team at Steps. Not judgemental, just the help you need Reviewed on: 8th July 2020

Great Help

So helpful, and explain everything to ease my mind Reviewed on: 8th July 2020

Helped me alot

Helped me get control over my debts and pay them back at an amount I can afford every month. No more sleepless nights for me and I know at the end I’ll be debt free. Reviewed on: 8th July 2020

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