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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14682 reviews)

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4.95

Based on 14,682 reviews, last reviewed 6th Jul 2025

168850% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They'll get you back to living StepChange are a non judgemental, unpatronising organisation whose sole aim is to help us manage our debt which is fair, achievable and realistic. Reviewed on: 6th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14682)

Highly recommend

Always very helpful and understanding no judgment slept much better after speaking to step change would highly recommend to anyone and I have Reviewed on: 23rd July 2021

Debt Relief

Step Change saved me from a debt hell and brought sanity back to my life. Reviewed on: 23rd July 2021

Step Change literally changed my life

I'm incredibly grateful for the help and support that I received from Step Change in very difficult moment of my life. They help me to realize the debt problems that I had and with their support I began to resolve them. Reviewed on: 22nd July 2021

They are very well organised and friendly with people like me.

I have experienced the service from Step Change Debt Charity and makes me feel like I don't have debts. Reviewed on: 22nd July 2021

Excellent help

Recommend stepchange, great service and help available Reviewed on: 22nd July 2021

Caring, friendly, professional

I contacted Step Change when I was in a desperate situation few years ago. They listened to me, cared about me and helped me to get my life back on track. I don't know what I would have done without them. Reviewed on: 22nd July 2021

Releif

Felt like a weight had been lifted felt so much better after their help Reviewed on: 22nd July 2021

Such warm and helpful people t

Their advice and helpfulness with my debt problems after the death of my beloved wife stopped me doing something stupid and I will be forever grateful Reviewed on: 22nd July 2021

Kindness goes a long way

I struggled with my debt due to mental health and bad relationships. When I heard of Step Change I was sceptical and didnt think they could help. Few years down the line I'm not out the debt but I definitely am managing debt better in a more affordable manner to me. The companies dont chase anymore and I can sleep better. The staff have always been kind and understanding. For someone like me it is life changing so thank you Step Change for all that you do. Reviewed on: 22nd July 2021

A life saving service,

We were at our wits end, we didn’t know what to do when our finances were spiralling out of control, we were recommended stepchange by our bank, straight away they reassured us and took control, originally we’re we’re expecting to be debt free in 10 years, we are now going to be debt free after only 4 years, it has been tight but such a buzz now our arrangement is finally coming to an end. Reviewed on: 22nd July 2021

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