Write a review

Go to business site

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14712 reviews)

View other StepChange products

4.95

Based on 14,712 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifeline I was at my wits end when I heard about Stepchange. They were so kind and supportive. A felt a whole weight lift as my budget was now manageable. It’s... Read more Reviewed on: 21st October 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14712)

Trusting and understanding

Always there to help and they put your mind at ease Reviewed on: 23rd July 2021

Helped me every step of the way

Helped me every step of the way since I found myself in financial difficulty. Would highly recommend this service if you find yourself in financial trouble. Reviewed on: 23rd July 2021

Compassionate, Understanding, Empathetic

StepChange have supported me from day 1. Having spoken to over 50 different customer service reps, their service is consistent with compassion, their advice is sound and practical and they are the best listeners I have ever come across. My only regret is that I didn’t find them sooner. Reviewed on: 23rd July 2021

Excellent service

Everything was easy to do and the staff so understanding can't praise them enough Reviewed on: 23rd July 2021

Helped me get debt free

Theyre brilliant, had over £3000 and was suffering from ill health. They helped me gain control of my outgoings to make the payments manageable and now I'm debt free. It's an amazing feeling. All the stress is gone. Reviewed on: 23rd July 2021

Thank you

Thank you .im glad i took your advice Reviewed on: 23rd July 2021

Incredible

Step Change has been absolutely incredible every step of the way for me. They’ve also been understanding and supportive while remaining professional. Reviewed on: 23rd July 2021

Excellent

Prompt and honest to goodness service reliable Reviewed on: 23rd July 2021

Great company

Staff are always friendly and very informative. Overall very helpful Reviewed on: 23rd July 2021

Changed our lives forever

My husband and I can’t thank Stepchange enough. We owed £37k and had fallen into depression because we couldn’t see a way out. They were understanding and empathised with our situation - no judgment at all. Fast forward 3 and a half years and we are debt free with goals for the future. We honestly can’t put into words how grateful we are for the help and advice we’ve received. Thank you so much Stepchange! Reviewed on: 23rd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Management
from Creditfix 4.75 from 794 reviews
Debt Advice
from National Debtline 4.93 from 7 reviews
Debt Solutions
from Abacus 4.50 from 5 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub