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StepChange: Debt Management reviews

4.95
Based on 14,682 reviews, last reviewed 6th Jul 2025
168850% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

They'll get you back to living StepChange are a non judgemental, unpatronising organisation whose sole aim is to help us manage our debt which is fair, achievable and realistic. Reviewed on: 6th July 2025
Alan's avatar
Alan

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14682)

A fantastic organisation for the people

5
I was left with a debt of 30k plus thought my life was over but they certainly were a life saver for me Reviewed on: 22nd July 2021

The best to get help from

5
Step change is one of the best depth management company to help you when you are in need of some one to help you get a good night sleep and to take the worries and pressure off your head Reviewed on: 22nd July 2021

Reassuring helpful and productive

5
As soon as I spoke to my stepchange advisor they made me feel so at ease with no negative judgement. They put all my finances in order and lifted a HEAVY burden off my shoulders Reviewed on: 22nd July 2021

Amazing company and really helpful

5
Spoke to such a lovely lady who talked me through all my options and it is helping me to become debt free Reviewed on: 22nd July 2021

Experience and Support

5
Sound and helpful advice, have always provided answers that make sense. Reviewed on: 22nd July 2021

Supportive and life changing

5
StepChange do an amazing job helping people in real financial hardship and feeling alone. They are supportive, reassuring and have their clients’ best interests at the heart of what they do. Reviewed on: 22nd July 2021

Friendly Professional Advice

5
StepChange literally changed my life, I went from not being able to sleep to entering into a debt management plan with their friendly advice and now I’m on my way to becoming debt free. Everyone that I spoke to was professional but friendly and down to earth, which made the whole process a less stressful experience. Reviewed on: 22nd July 2021

Professional and helpful

5
Helpful and made it easy to sort Reviewed on: 22nd July 2021

A repayment plan to suit every circumstance, regardless!

5
Reliable, and efficient... Stepchange gives financial hope for the future and helps one regain their self esteem, while helping you build back your credit status. Reviewed on: 22nd July 2021

Great help to me

5
Always helpful and gave advice when needed Reviewed on: 22nd July 2021

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