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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

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4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14708)

Awesome

Steochange have been there throughout my debt journey. It built up and I was struggling for a while until I contacted stepchange. They made everything easy and have been excellent throughout. Reviewed on: 23rd July 2021

Saved from a dark hole.

Ringing stepchange was the best thing I ever did. The service is above excellent. I was and I am still being treated as a person and not as a problem. Thank you thank you for being there when I was in a dark hole. Reviewed on: 23rd July 2021

Love step change!

Step change has genuinely helped me So much I couldn’t even begin to say how much. I was really struggling to just manage my debts in lots Of different payments and constant interest and arranging a debt management plan has been so helpful and I’m a few months away from being debt free. Thank you Reviewed on: 23rd July 2021

The Best Debt Help Available

StepChange has managed to help me with my money problems for quite some time now. Whenever I call for any sort of advice the staff are ever so Friendly, polite and professional in helping me with any issues that I have. StepChange changed my life, I owe them a lot. Reviewed on: 23rd July 2021

Outstanding service

Stepchange staff have been so approachable, non judgmental, and so helpful with their advice . I have felt greatly supported by them during g these past 2 yrs and would highly recommend them to anyone who needs support through financial difficulties . Reviewed on: 23rd July 2021

step change have helped me a lot in dealing with my Debts,

dont know what i would have done if i had not come across step change, they have helped me how to deal with my debts and i can rely on them to help pay my creditors on time each month Reviewed on: 23rd July 2021

Supportive

Take the plunge! Stepchange has helped me so much after years of worrying, I feel I am getting my finances back under control! Reviewed on: 23rd July 2021

Peace of mind

Stepchange gives you peace of mind. Anyone who has ever been in debt will know that you are always anxious, stressed and worried just waiting for the next demand to appear. Stepchange changes all that, they work with you to get your finances back on track and take away the endless demands for money you just don’t have. They really do give you peace of mind. Reviewed on: 23rd July 2021

Satisfaction service from understanding people

Very good I've also found them very professional Reviewed on: 23rd July 2021

Step-change trades your debts for peace of mind.

Step-change simplifies and sorts out my debts arrangement so I can focus on life matters. Reviewed on: 23rd July 2021

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