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StepChange: Debt Management reviews

4.96
Based on 11,166 reviews, last reviewed 13th Feb 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025
Tobias P's avatar
Tobias P

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11166)

Thank god for step change

5
Have been using step change for 5 yrs after our circumstances changed dramatically overnight. I genuinely have no idea how we would have got through with out step change Reviewed on: 8th July 2020

Always helpful

5
working with them for about 4 years they are always very helpful . They do there best to sort things out very quickly , too put you at ease in hard times. Reviewed on: 8th July 2020

Safes my sanity and changed my life

5
Fantastic people, fantastic support and complete guidance every step of the way. Without them who knows where I would be now!!! Reviewed on: 8th July 2020

Saved my life

5
Stepchange helped me when I was at my lowest point in life, drowning in debt and scared of what was going to happen. They looked after me, and have been there for me every step of the way. I couldn’t recommend them enough. Reviewed on: 8th July 2020

Top class company

5
Most caring helpful company ! Top class service outstanding staff so helpful and passionate about what they do ! Reviewed on: 8th July 2020

Excellent service

5
I had huge debts. StepChange were able to deal with everything on my behalf. I was utterly depressed and didn’t know what to do. Stepchange have changed my life Reviewed on: 8th July 2020

Step change has really eased my money worries.

5
Stepchange Have been a real help with my debt I don’t know how I would have managed without them.When I was getting nowhere with my bank Stepchange have made it possible for me to not only confront my debt but to actually do something about it.Many Thanks for your help. Reviewed on: 8th July 2020

A Great Relief!

5
As soon as I spoke to Step Change, the years of worry started to subside. Thank you Step Change, I can not fault you. Reviewed on: 8th July 2020

Great customer service

5
Step change guide you through what is a difficult period and every member of the team are very considerate and professional Reviewed on: 8th July 2020

10

5
I want to thank them for their suport much appreciated Reviewed on: 8th July 2020

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