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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

64% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

The Best Debt Help Available

StepChange has managed to help me with my money problems for quite some time now. Whenever I call for any sort of advice the staff are ever so Friendly, polite and professional in helping me with any issues that I have. StepChange changed my life, I owe them a lot. Reviewed on: 23rd July 2021

Outstanding service

Stepchange staff have been so approachable, non judgmental, and so helpful with their advice . I have felt greatly supported by them during g these past 2 yrs and would highly recommend them to anyone who needs support through financial difficulties . Reviewed on: 23rd July 2021

step change have helped me a lot in dealing with my Debts,

dont know what i would have done if i had not come across step change, they have helped me how to deal with my debts and i can rely on them to help pay my creditors on time each month Reviewed on: 23rd July 2021

Supportive

Take the plunge! Stepchange has helped me so much after years of worrying, I feel I am getting my finances back under control! Reviewed on: 23rd July 2021

Peace of mind

Stepchange gives you peace of mind. Anyone who has ever been in debt will know that you are always anxious, stressed and worried just waiting for the next demand to appear. Stepchange changes all that, they work with you to get your finances back on track and take away the endless demands for money you just don’t have. They really do give you peace of mind. Reviewed on: 23rd July 2021

Satisfaction service from understanding people

Very good I've also found them very professional Reviewed on: 23rd July 2021

Step-change trades your debts for peace of mind.

Step-change simplifies and sorts out my debts arrangement so I can focus on life matters. Reviewed on: 23rd July 2021

Brilliant helpful and life-changing

We have been clients of stepchange for many years now and it is without doubt has helped and changed our lives. We had spent years avoiding our problems, stepchange got us back on the straight and narrow and almost overnight the stress dissapated now if we get a problem or a letter from one of our creditors(which is rare nowadays) stepchange have people on the phone to deal or help us with. Very professional and friendly. Reviewed on: 23rd July 2021

Debt Counselling

I would honestly recommend StepChange, because they are honest and open with what is expected. I took the decision to ask for their help and have never regretted that. The road to paying off debt is not easy but they steer you through and as each step you make wil take a weight off your shoulders.When I finish my plan I would like to consider volunteering for step change as they can make a massive change in people’s lives going forward Reviewed on: 23rd July 2021

A piece of mind.

I think being in debt has to be one of the most daunting situations to find yourself in. It can be very easy to bury your head in the sand. Stepchange have the most welcoming and approachable team and they are brilliant at guiding you through all the steps to help you manage your debt, they also help you to maintain your plan and are quick to adjust when circumstances change. Reviewed on: 23rd July 2021

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