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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14683 reviews)

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4.95

Based on 14,683 reviews, last reviewed 7th Jul 2025

168900% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Absolutely amazing to be debt free thank you stepcha... Absolutely amazing to be debt free thank you stepchange I feel so happy stuck to it and now have result never would of done it without stepchange Reviewed on: 7th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14683)

Great help to me

Always helpful and gave advice when needed Reviewed on: 22nd July 2021

Wow!!!

What a fantastic and very helpful company they not only help with your situation but they are very compassionate and understanding A big thank you Reviewed on: 22nd July 2021

Super

So helpful and sorted my debts out so grateful for that Reviewed on: 22nd July 2021

Outstanding Support

Step Change gave me help and hope when I needed it most and because of that, my life has become so different. I am unable to comprehend what would have happened without their intervention. Reviewed on: 22nd July 2021

Step Change changed my life

I was in a really bad place financially and full of worry. Step Change sorted out affordable payments and took my worries away. They have been extremely helpful and changed my life for the better. Reviewed on: 22nd July 2021

Excellence

Not a bad thing to say about Step Change. They have been wonderful. Reviewed on: 22nd July 2021

Customer service is excellentt

Customer service is excellent. Great telephone manners etc Reviewed on: 22nd July 2021

No hassle no fees

I’m nearly at the finish line with my debt program. The team have been great. In just over 5 years I’ve had the support, questions answered and every query answered in full. It was difficult at first admitting to myself I was in trouble but after my initial call, it became really easy The yearly review at first was an eye opener. When you really think about what you pay for, little things which you don’t have to give up, you just pay what you can afford. If you can afford to pay a bit more, pay it it means you’ll finish your plan quicker. Thanks StepChange x Reviewed on: 22nd July 2021

Great advice & assistance

Great advice, support and staff who truly put my mind at ease & helped get on top of my debts Reviewed on: 22nd July 2021

Great service

Help me a great deal with my debt Reviewed on: 22nd July 2021

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