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StepChange: Debt management reviews

Name: Debt management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt management reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt management reviews (14715)

Step Change takes your debt away!

I have not nothing but praise for Step Change, for the way they have literally taken my debt away. They have made the process of managing my debt smooth, efficient, and stress-free. Reviewed on: 23rd July 2021

Help with a heart

I am in the final year of clearing my debts, and I am thrilled that what I once saw as an insurmountable hurdle is no more. StepChange has helped me every step of the way, first reviewing my expenses and together calculating how much I need to live comfortably. The remainder would re-pay my debtors. StepChange helped me craft a very acceptable financial plan, which causes no real hardship, but I did have to drop my charities. From my first contact with the team, who were extremely patient in explaining the system, the feeling of relief was immense. StepChange painlessly changed my life, is the long and short of it, and now I can sleep at night. And in eleven months I will be debt free. Thank you, StepChange. Reviewed on: 23rd July 2021

Puts you at ease

When I 1st phoned I was in a desperate situation but upon speaking to them they put me at ease and are helping me through my problems can speak or email them any time for advice really good service provided. Reviewed on: 23rd July 2021

Highly recommend

Always very helpful and understanding no judgment slept much better after speaking to step change would highly recommend to anyone and I have Reviewed on: 23rd July 2021

Debt Relief

Step Change saved me from a debt hell and brought sanity back to my life. Reviewed on: 23rd July 2021

Step Change literally changed my life

I'm incredibly grateful for the help and support that I received from Step Change in very difficult moment of my life. They help me to realize the debt problems that I had and with their support I began to resolve them. Reviewed on: 22nd July 2021

They are very well organised and friendly with people like me.

I have experienced the service from Step Change Debt Charity and makes me feel like I don't have debts. Reviewed on: 22nd July 2021

Excellent help

Recommend stepchange, great service and help available Reviewed on: 22nd July 2021

Caring, friendly, professional

I contacted Step Change when I was in a desperate situation few years ago. They listened to me, cared about me and helped me to get my life back on track. I don't know what I would have done without them. Reviewed on: 22nd July 2021

Releif

Felt like a weight had been lifted felt so much better after their help Reviewed on: 22nd July 2021

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