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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14712 reviews)

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4.95

Based on 14,712 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifeline I was at my wits end when I heard about Stepchange. They were so kind and supportive. A felt a whole weight lift as my budget was now manageable. It’s... Read more Reviewed on: 21st October 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14712)

A grand organisation of very helpful and knowledgeable folk

We have and still are being assisted and advised towards being debt free. They have saved our marriage and sanity. Reviewed on: 23rd July 2021

Efficient yet friendly with a genuine desire to help

Wish I'd known about StepChange years ago! Every penny you pay goes to your creditors and the online self-service portal is brilliant. Usually very friendly and incredibly helpful staff. Reviewed on: 23rd July 2021

Stepchange help me to overcome my credit history

Very helpful and I regained my confidence Thank you Reviewed on: 23rd July 2021

Great charity

They saved me from drowning and they are all lovely people Reviewed on: 23rd July 2021

Lifeline

It’s over 10 years since Step Change (former CCCS) has been a part of my life and it has helped me enormously to cope with the heavy debts I owed towards my creditors. The team have been very supportive and understanding of my financial commitments towards the needs of my family and the need to pay off my debts in a safe and responsible way. There’s no doubt that StepChange has been my lifeline! Reviewed on: 23rd July 2021

Debt Management Plan

The best company that will help with Debt Management free of charge. People are friendly and will always guide you through. Feels like another part of family. Reviewed on: 23rd July 2021

Considerate Understanding Solution Finders

"They make the future feel better no matter how bad the past has been without judging you" Reviewed on: 23rd July 2021

Amazing Organisation

Brilliant and helpful organisation that alleviates all your worries once contacted. Reviewed on: 23rd July 2021

Life Changing!

Working with StepChange has been life changing for me! I went from constant worrying and sleepless nights about how I was going to meet my monthly debt payments to total peace of mind knowing my debts were being paid and I still had enough money to live on. Contacting StepChange was one of the best decisions I have ever made and I would recommend them to anyone struggling with debts. Reviewed on: 23rd July 2021

Excelente service and very helpful

Very kind They give hope to people Reviewed on: 23rd July 2021

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