Write a review

Go to business site

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14712 reviews)

View other StepChange products

4.95

Based on 14,712 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifeline I was at my wits end when I heard about Stepchange. They were so kind and supportive. A felt a whole weight lift as my budget was now manageable. It’s... Read more Reviewed on: 21st October 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14712)

Excellent services

Extremely helpful and help to resolve my financial problem Reviewed on: 23rd July 2021

Saved me

Stepchange changed my life for the better. Before getting help from stepchange I couldn't sleep at night Reviewed on: 23rd July 2021

So helpful.

When l got into bother with my credit cards a friend recommended Step Change to me. I have experienced nothing but kindness in my dealings with them. The staff are very knowledgeable, friendly and supportive in all their communications and l wouldn't hesitate to recommend them to anyone. Reviewed on: 23rd July 2021

Life saver!

Absolutely fantastic service. Helped me out immensely at a very low point in my life and helped me get my life and finances back on track. Cannot recommend them highly enough Reviewed on: 23rd July 2021

Gave me peace of mind

With the support of Step Change I can now relax without the constant threatenning letters knowing thst the debts are all managed by one company, one payment. I recieve regular updates of statements by email. I feel stress free and it will also help repair my credfit score Reviewed on: 23rd July 2021

Fantastic service!

I've been using this service for around 3 years now, they've been great it helped me I will be completely debt free in a few months! Reviewed on: 23rd July 2021

Excellence in all ways

Stepchange has helped me immensely. While working for long time in a steady job I took out a loan for a new car in order to travel for work. Unfortunately my workplace closed. I found temporary work through an agency but then fell ill followed by a hip replacement. My interest was horrendous. I could not work so turned to Stepchange for help and they have been excellent. Wonderfully responsive and so easy and friendly to communicate with. The staff are brilliant. I will now be debt free thanks to their help in the next few months and would 100% recommend them to anyone who is worried with a debt problem. They certainly took all the stress away for me. I cannot thank them enough. Reviewed on: 23rd July 2021

Grate

Step change had helped me over the past few years Reviewed on: 23rd July 2021

Friendly service

You have helped me through difficult times and now I feel I have my life back Reviewed on: 23rd July 2021

They were great

They’ve been great from the word go. Always helpful, informative and reassuring. Reviewed on: 23rd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Debt Advisory Centre 5.00 from 1 reviews
Debt Solutions
from Debt Movement 4.26 from 18 reviews
Debt Advice
from Money Wellness 4.94 from 4785 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub