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StepChange: Debt Management reviews

4.95
Based on 14,684 reviews, last reviewed 9th Jul 2025
168950% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

very informative and helpful to get things sorted out . very informative and helpful to get things sorted out .gave me piece of mind Reviewed on: 9th July 2025
peter h's avatar
peter h

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14684)

Life Changing!

5
Working with StepChange has been life changing for me! I went from constant worrying and sleepless nights about how I was going to meet my monthly debt payments to total peace of mind knowing my debts were being paid and I still had enough money to live on. Contacting StepChange was one of the best decisions I have ever made and I would recommend them to anyone struggling with debts. Reviewed on: 23rd July 2021

Excelente service and very helpful

5
Very kind They give hope to people Reviewed on: 23rd July 2021

Great service

5
The people at Stepchange i dealt with were very understanding and helpful of my situation. Great customer service. Highly recommended. Reviewed on: 23rd July 2021

Non judgemental help was a huge relief

5
Step change helped us to take control of our spiralling debt at a time when it felt hopless and overwhelming. It is not a quck fix, but debt control is now proactive instead of reactive. Help and advice is a phone call away which we have used often, when circumstances have changed. Absolutely life changing. Reviewed on: 23rd July 2021

Step Change has changed my life for the better

5
Step Change has helped and supported me through my difficult financial situation, amazing people to work with who give good sound advice, they are there to listen to you and support you through every step, can’t fault the service I have received and they have taken so much pressure off me so that I can breathe again, so thank you Step Change for being there for me. Reviewed on: 23rd July 2021

Complere peace of mind

5
Just thankful for what they offered for me to lead my life. Reviewed on: 23rd July 2021

Consistent

5
Consistent, always helpful, friendly, polite & approachable, listened to my plight & wish to consolidate & clear my debts asap Reviewed on: 23rd July 2021

Very helpful

5
StepChange provide an outstanding service and amazing support to people in really difficult circumstances Reviewed on: 23rd July 2021

My hope

5
Step change has given me hope for the future with kind words of support and advice has restored my confidence and self worth - thank you Reviewed on: 23rd July 2021

Expert and friendly

5
Stepchange helped me to deal with my debts. Very professional, friendly and expert service. Reviewed on: 23rd July 2021

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