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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

Amazing

Staff are amazing, helpful and so understanding. Keep up the excellent work! Reviewed on: 22nd July 2021

Life saving

Was in the depths of despair with debt until a friend put me in touch with step change. Reviewed on: 22nd July 2021

Get a great nights sleep!

From the moment your conversation starts you begin to feel relief, understood and supported. Reviewed on: 22nd July 2021

Great help and peace of mind

Step Change has helped me get a grip on my financial situation and gave me peace of mind so that I could sleep at night. Now my debts are cleared and I can see a happy future on the horizon. Reviewed on: 22nd July 2021

Stress Free

Helped me every step of the way to become debt free. Kind and understanding people at the end of the phone, no judgement at any point. All the stress was taken away. Reviewed on: 22nd July 2021

Thankyou

You were there when I needed you most. Very helpful and took away some of the stress when dealing with debt Reviewed on: 22nd July 2021

A place when you can find help

Great place to find hope when time is hard Reviewed on: 22nd July 2021

Best one ever

When I was totally disappointed and could not even pay the minimum payments for my credit cards a dear friend recommended Step change to me and it changed my life Thank you to the dedicated Step change team who always been very helpful and support me on my way to clear my debts in a manageable way Many thanks Reviewed on: 22nd July 2021

Step into Stepchange save your life

Since we went under dept managementStepchange saved us from all the problems .,,, Reviewed on: 22nd July 2021

Lifesavers

I came to them at my lowest and riddled with guilt that at 50 I had to admit I couldn’t manage my finances! I was treated with care and respect by their team and for once I could see clearly how their solutions were going to help me! Thank you… you’ve no idea what you saved me from… Reviewed on: 22nd July 2021

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