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StepChange: Debt Management reviews

4.95
Based on 14,664 reviews, last reviewed 23rd Jun 2025
168050% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

From the moment i First made contact with Step Chang... From the moment i First made contact with Step Change, I found them to be professional, Helpful, supportive and easy to deal with they literally did e... Read more Reviewed on: 23rd June 2025
Lu's avatar
Lu

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

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StepChange Debt Management reviews (14664)

Retaking control

5
You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny. Reviewed on: 23rd April 2017

Excellent & Understanding

5
A brilliant charity, go above and beyond to listen and ensure that you are supported every step of the way. Reviewed on: 11th April 2017

life savers

5
Free debt management advice and plan creators. Vital for so many people suffering from debt and in stressful positions Reviewed on: 9th April 2017

Life changing

5
This company totally changed my life around!..So helpful, fill in the forms if you are having trouble, one to one customer care, there 24/7, can keep tabs on your payments..Without Step change i can honestly say i would be in hospital etc., with a nervous breakdown! Reviewed on: 3rd April 2017

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