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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14713 reviews)

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4.95

Based on 14,713 reviews, last reviewed 7th Nov 2025

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14713)

Changed my life

Step change changed my life since asking them for help I’ve paid off my debts apart from one to finish paying with them Reviewed on: 22nd July 2021

Stepchange saved us

What was a scary time financially we got in touch with stepchange before we got deeper into debt they were very helpful and not judgemental we would definitely recommend using them to anyone who needs funanxial help. Reviewed on: 22nd July 2021

Wonderful service

We have been with Step Change for over 10 years, in which time they have proved themselves invaluable. We have both on separate occasions lost our jobs, nothing we tell Step Change seems to phase them at all. Always helpful, sympathetic and caring. Reviewed on: 22nd July 2021

Helpful

Help was there when I needed it I can't thank them enough for helping me sort out my money problems. Reviewed on: 22nd July 2021

Stop worrying

Step change will stop you Worring who’s going to ring & give you aggro , so helpful , I was humming & ahhring to ring but once you do , loads of your mind Reviewed on: 22nd July 2021

Help when most needed

Being in debt is a horrible experience but right from the first contact Stepchange have been so supportive and a huge help through a very difficult time. The advisors are always friendly and I really don’t know where I would be without them or their help and advice Reviewed on: 22nd July 2021

Amazing support

Efficient, helpful and understanding. Taking the stress away from an embarrassing and stressful event. Reviewed on: 22nd July 2021

No hassle

Joined the scheme in 2018 and had no hassle whatsoever. Debt free next year and no stress. Thank you. Reviewed on: 22nd July 2021

Life saver.

Help me when I was at my lowest ,now taking time but getting there . Reviewed on: 22nd July 2021

Just completed my plan,13k to zero and can now live the rest of my life financially stress free. Thanks for all your advice and help.

Kept me sane and saved my marriage. also paid all my debts off completely. Reviewed on: 22nd July 2021

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