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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14663 reviews)

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4.95

Based on 14,663 reviews, last reviewed 23rd Jun 2025

168050% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

From the moment i First made contact with Step Chang... From the moment i First made contact with Step Change, I found them to be professional, Helpful, supportive and easy to deal with they literally did e... Read more Reviewed on: 23rd June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

StepChange Debt Management reviews (14663)

Review of the StepChange, Debt Management:

Very helpful

So far two months in finding helpful and way less worry. Thank you Reviewed on: 8th July 2020

A difficult situation averted thanks to Step Change.

Step Change made what could have been a very difficult personal situation into a smooth well organized process, I am incredibly grateful for the professionalism they have used in their dealings with my case. Reviewed on: 8th June 2025

Life saving

I’d got myself into a real downward spiral with the state of my finances. I spoke to a couple of people at StepChange initially and they were so lovely and helpful. There was no judgement at all. We went through everything and I was so pleased with the outcome. They really saved me from getting seriously depressed. Reviewed on: 8th June 2025

Very help full when no one would

Very help full when no one would Reviewed on: 8th June 2025

Very helpful

Very helpful and easy to use would recommend Reviewed on: 8th June 2025

Peace of mind.

I have been supported by stepchange for over 12 years, throughout which they have been positive, approachable and clear in their advice and procedures. Reviewed on: 8th June 2025

great service :)

From day one to present step change have been great friendly understanding if we have a problem , always listens and helps us and gives us options and explains everything and gives update every month with regards to debt . Wish I come to them sooner a lot of stress trying to do it yourself . Reviewed on: 8th June 2025

Thank you Stepchange

When l have had to speak to one of the team they are knowledgeable, careing, none judgemental and eager to assist Reviewed on: 8th June 2025

Non judgemental and quick responses.

Non judgemental and quick responses. One of the hardest things I've ever done is acknowledging the situation I was in. Very clear communication and regular updates. Reviewed on: 8th June 2025

Life saving advice and practise

End of mortgage favourable terms and redundancy coincided with credit crunch. I was despondent about my future and had dark thoughts. Contacting StepChange was literally a lifesaver. A realistic workable, affordable plan was put in place and gave me an end date for my debts. Reviewed on: 8th June 2025

Stepchange has help us so much.

Stepchange has help us so much. All the agents have been so helpful and understanding. Reviewed on: 8th June 2025

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StepChange: Debt Management reviews

168050% increase in 5 star reviews

700% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

StepChange Debt Management reviews (14663)

Very helpful

A difficult situation averted thanks to Step Change.

Life saving

Very help full when no one would

Very helpful

Peace of mind.

great service :)

Thank you Stepchange

Non judgemental and quick responses.

Life saving advice and practise

Stepchange has help us so much.

Do you have a different StepChange product?

Want to see more from StepChange?

Mortgage Broker

Join Smart Money People

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