Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 14,664 reviews, last reviewed 24th Jun 2025
168050% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Step Change is an Excellent Organisation Step Change is an invaluable organisation who make the process simple and reduces stress. Reviewed on: 24th June 2025
RJ's avatar
RJ

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14664)

Review of the StepChange, Debt Management:

Very helpful

5
So far two months in finding helpful and way less worry. Thank you Reviewed on: 8th July 2020

I don’t know what I would have done without the help...

5
I don’t know what I would have done without the help from these guys, they are amazing, so much empathy and are very understanding. Reviewed on: 7th June 2025

Fantastic staff, brilliant serve.

5
Fantastic staff, brilliant serve. Reviewed on: 7th June 2025

Very helpfull and professional

5
Help me get my finances in order Reviewed on: 7th June 2025

Excellent company

5
I have been with them for a few years and the service is excellent. I needed help after suffering abuse in a violent and domineering relationship and they were sympathetic and put me at ease. Reviewed on: 7th June 2025

All I can say they are a god send, they have helped...

5
All I can say they are a god send, they have helped me go through everything over the phone. They are friendly,polite and helpful on the phone they never rush me and go over everything until I am ok with it I am very grateful for them thank you Reviewed on: 7th June 2025

I was in a real mess, step change have taken all the...

5
I was in a real mess, step change have taken all the pressure off my shoulders, I am now back in control of my finances Reviewed on: 7th June 2025

Advisor was so helpful and very understanding

5
Advisor was so helpful and very understanding Reviewed on: 7th June 2025

Very quick and thurugh .

5
Very quick and thurugh . Understanding my needs. Empathetic. Reviewed on: 7th June 2025

Helped ever step of the way taken a lot stress off m...

5
Helped ever step of the way taken a lot stress off my day today life Reviewed on: 7th June 2025

Many Many Many Thanks!!

5
Contacting Step Change changed my life which otherwise was getting more stressful. Not only I received guidance and help, but it was received in very caring manner, every representative I spoke to was very knowledgable and very friendly. I can't rate them high enough, extremely grateful!! Reviewed on: 7th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from StepChange?

  • Mortgage Broker

    from StepChange 5.00 from 6 reviews
    StepChange
    View all products