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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11165 reviews)

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4.96

Based on 11,165 reviews, last reviewed 21st Nov 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11165)

Helped a lot, when it was much needed.

Helped a lot, when it was much needed. Very friendly, and professional. Reviewed on: 16th May 2024

A lifeline for those in debt

After losing my job in 2019 during the pandemic, I was not able to meet my monthly credit card and personal loan debt obligations. As a result I was being hounded by creditors and debt collection agencies. I approached Step Change, who contacted my creditors, arranged an interest freeze on my debt, and negotiated affordable monthly repayments on my behalf. This brought huge peace of mind, at no cost to me. I will forever be grateful to Step Change for the great service provided. Reviewed on: 16th May 2024

Great costomer service very helpfull wheb i really t...

Great costomer service very helpfull wheb i really thought that i was strugglingwith paying my depts Reviewed on: 16th May 2024

Empathy and understanding

Very good service, sympathetic and understanding at all times. Never judgemental. Really took away so much stress. Talked me through the process all the way, from setting up plan to putting in place payment arrangements. Wholeheartedly recommended Reviewed on: 16th May 2024

sleep soundly

I can now answer the `phone without worrying about whose calling Reviewed on: 16th May 2024

Dmp management

We find the team at stepchange to be very friendly and helpful Reviewed on: 16th May 2024

Excellent Service

From the first day I called stepchange, they where very supportive and took care of the issues I render. They even spoke to the banks when the agreed payments was rejected. You can't go wrong with StepChange as you have a clear view of what you paying for and what is left. Reviewed on: 16th May 2024

Excellent - Genuinely life changing help

Excellent. Genuinely life changing help sorting out debt management. After managing myself for a long time, sinking under more and more pressure StepChange provided lots of useful advice and helped to take a huge weight from my shoulders. Reviewed on: 16th May 2024

Very helpfull no hassle what so ever great relief t...

Very helpfull no hassle what so ever great relief to get my debt back on track Reviewed on: 16th May 2024

Debt free for the first time in nearly 20yrs!

I was left with a lot of debt following the break up of a previous relationship. For many a year I struggled to make my regular payments until I had to concede I needed help. A quick google check pointed me towards Stepchange. They quickly helped reduce the stress I was feeling in trying to manage my poor financial situation by being supportive and available with advice. They also gave me solutions to overcome my situation. I have been using Stepchange continually now for more than 5yrs. Initially, I was predicted to clear my debt in 2063, when I would be 90yrs old! But overtime, through the advice and support I was given, I learnt to manage my finances better and increase my monthly payments to the point that I will be completely debt free by the summer of 2025. I could not have done that without their support and guidance. If you are having financial problems then phone Stepchange...it might be the best call you ever make! Reviewed on: 16th May 2024

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