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StepChange: Debt Management reviews

4.95
Based on 14,665 reviews, last reviewed 25th Jun 2025
168100% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great Support When a friend first told me about Step Change, I was reluctant and embarrassed to call them, but when I made the call, the support I received was fa... Read more Reviewed on: 25th June 2025
Louisa AC's avatar
Louisa AC

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14665)

Step change are a fantastic debt management company...

5
Step change are a fantastic debt management company and they really helped me with my debt and set up an affordable debt management plan to help me pay off my debts. They are fantastic. Thank you Stepchamge Reviewed on: 7th June 2025

I don’t know what I would have done without the help...

5
I don’t know what I would have done without the help from these guys, they are amazing, so much empathy and are very understanding. Reviewed on: 7th June 2025

Fantastic staff, brilliant serve.

5
Fantastic staff, brilliant serve. Reviewed on: 7th June 2025

Very helpfull and professional

5
Help me get my finances in order Reviewed on: 7th June 2025

Excellent company

5
I have been with them for a few years and the service is excellent. I needed help after suffering abuse in a violent and domineering relationship and they were sympathetic and put me at ease. Reviewed on: 7th June 2025

All I can say they are a god send, they have helped...

5
All I can say they are a god send, they have helped me go through everything over the phone. They are friendly,polite and helpful on the phone they never rush me and go over everything until I am ok with it I am very grateful for them thank you Reviewed on: 7th June 2025

I was in a real mess, step change have taken all the...

5
I was in a real mess, step change have taken all the pressure off my shoulders, I am now back in control of my finances Reviewed on: 7th June 2025

Advisor was so helpful and very understanding

5
Advisor was so helpful and very understanding Reviewed on: 7th June 2025

Very quick and thurugh .

5
Very quick and thurugh . Understanding my needs. Empathetic. Reviewed on: 7th June 2025

Helped ever step of the way taken a lot stress off m...

5
Helped ever step of the way taken a lot stress off my day today life Reviewed on: 7th June 2025

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