Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11165 reviews)

View other StepChange products

4.96

Based on 11,165 reviews, last reviewed 21st Nov 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (11165)

From despair to success!

I was despairing about my debt and at the end of my tether with trying to manage it on my own. I felt I didn't have anyone to turn to for help and I was embarrassed to ask. Then I heard about StepChange.. I made a phone call, it was sympathetically answered and I was guided through the process, by a very patient person. A great weight was lifted when StepChange took over the situation for me. They kept me updated and informed all the way. Any queries were handled positively. 5 years on and I'm debt free! I can't thank them enough. They have given me my life back. I would recommend them to anyone. Reviewed on: 16th May 2024

Fantastic Customer Service

Helpful when things are tricky; reactive to any requests for more time or reduced payments to get you through harder times. Customer services - when you can get through - are very helpful and knowledgeable. Reviewed on: 16th May 2024

EXCELLENT

They supported me since in the beginning of my debt management plan, everything is excellent. Reviewed on: 16th May 2024

The person in question was very helpful and patient,...

The person in question was very helpful and patient, putting my worries at ease making me confident about making my monthly payments Reviewed on: 16th May 2024

The call handlers are all friendly,

The call handlers are all friendly, non judgemental and extremely helpful. They put you at ease on every call Reviewed on: 16th May 2024

Stepchange gave excellent advice and has acted on my...

Stepchange gave excellent advice and has acted on my behalf very professionally. The staff are always helptul Reviewed on: 16th May 2024

Amazing staff

I found the team at stepchange amazing , so kind non judgemental so helpful..They have taken extreme stress away from myself , I would 100% recommend to anyone who is struggling right now. Reviewed on: 16th May 2024

Stepchange

I found stepchange so personable and approachable. They quickly made me feel at ease. Reviewed on: 16th May 2024

Helpful and non-judgmental

Sometimes it’s difficult to contact them by phone but if you’re a client already you can use the website for a lot of help and information Reviewed on: 16th May 2024

I would highly recommend StepChamge to anyone they h...

I would highly recommend StepChamge to anyone they have helped me tremendedsly and worked with me all the way from day 1. Reviewed on: 16th May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub