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StepChange: Debt Management reviews

4.96
Based on 11,165 reviews, last reviewed 21st Nov 2024
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024
Joe crowther 's avatar
Joe crowther

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11165)

I contacted stepchange I was in a lot if debt.

5
I contacted stepchange I was in a lot if debt. They put me at ease straight away and I went onto a Debt management plan. I felt a ten ton weight had been lifted of my shoulders. I would urge anyone to contact stepchange and become debt free. Reviewed on: 16th May 2024

Helped me when I needed it most.

5
Helped me when I needed it most. Reviewed on: 16th May 2024

Struggled a lot to reduce my debt until I met step c...

5
Struggled a lot to reduce my debt until I met step change. Reviewed on: 16th May 2024

Helpful and reassuring right from the start

5
Helpful and reassuring right from the start Reviewed on: 16th May 2024

Excellent recommendation

5
Outstanding service and friendly team Reviewed on: 16th May 2024

Diagnosed with a Terminal illness !

4
20k worth of Debt due to being Diagnosed with a Terminal illness and recently being given 12 months to live, so I went to step change because I couldn’t see a way out of my debt. Reviewed on: 16th May 2024

StepChange Debt charity Review

5
I contacted StepChange a few months ago to get help with my finances. I have struggled with debts for the past 2 years,and I was scared and embarrassed to discuss my financial worries with anybody. I am so relieved I contacted StepChange who, aside from recently setting up my Debt Management Plan, have offered non-judgmental, professional help and have been there for me every step of the way (by phone/email) to support me and reply to any queries I might have. It's a long way to go before I can be officially debt-free, however I can now see the light at the end of the tunnel (almost!). I wake up every morning knowing that no creditors are chasing me for unpaid bills, and this to me is one of the best feelings ever - the anxiety is gone. Being debt-free will take time, but I know that I can always count on StepChange's professional support should any difficulties arise on the way Reviewed on: 16th May 2024

I was overwhelmed by my debt and couldn't see a way...

5
I was overwhelmed by my debt and couldn't see a way out. A friend mentioned debt management. The lady I spoke to at StepChange was wonderful - so kind and helpful and understanding - not at all judgemental. My debt management plan has, quite literally, changed my life. I was constantly worring and having to get into more debt because I was spending so much money trying to pay off debts! My debt is being paid off slowly but surely and I can sleep at night. Reviewed on: 16th May 2024

Lovely staff who put you at ease through worrying ti...

5
Lovely staff who put you at ease through worrying times, stress levels now low and can concentrate on daily life instead of worrying about debts. Thank you stepchange. Reviewed on: 16th May 2024

Changed my life around

5
Made me feel so much better about.my situation, improving my mental health. Didn't know which way to turn and was getting deeper and deeper into debt because of the interest. Stepchange made it so easy and not embarrassing at all to sort out a debt repayment plan. They are also always there to help if needed. Fantastic, understanding staff. Reviewed on: 16th May 2024

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