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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,252 reviews, last reviewed 28th May 2026
169750% increase in 5 star reviews
in the past 90 days
1400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful in helping manag my debts to repay... Very helpful in helping manag my debts to repay Reviewed on: 28th May 2026
Tracie M's avatar
Tracie M

Latest lowest rating:

1

Gave me great peace of mind knowing I was able to ta... Gave me great peace of mind knowing I was able to talk to someone Reviewed on: 28th May 2026
Andrew l's avatar
Andrew l
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

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StepChange Debt advice reviews (18252)

Easy application, provided reassurance and removed t...

5
Easy application, provided reassurance and removed the stress of dealing with the creditors. Would highly recommend. Reviewed on: 27th May 2026
Melissa P's avatar
Melissa P

These people helped me so much to clear my debts, st...

5
These people helped me so much to clear my debts, stress free, worry free, excellent advise and support from the team. Reviewed on: 27th May 2026
Charmaine 's avatar
Charmaine

Stepchange really are AMAZING!

5
Stepchange helped me more than they’ll ever know, amazing people, excellent advice and one phone call sorted out all my money troubles. Also hugely understanding and helpful when explaining my mental health issues. Fantastic service, couldn’t recommend them highly enough. Reviewed on: 27th May 2026
Alison L's avatar
Alison L

There to help when you need it the most

5
Great support, fantastic service and able to help my financial situation and get me back on track and take away some of the pressures and give me my life back. Reviewed on: 27th May 2026
Mark Newman's avatar
Mark Newman

Overall it has been a real stress reliever, fact...

5
Overall it has been a real stress reliever, the fact we now have control of our money and can actually see our debts being paid off instead of constantly paying random minimum amount here and there. All of the debts are combined into one payment and makes repaying so much easier and even better, cheaper too. I would highly recommend anyone that is in debt or worried about debt to seek advice from these guys, I would say I would happily use them again but I don’t plan on getting into debt ever again. Although they do have some useful online tools that will help now and in the future with managing money easier and I will be taking advantage of them. Over all a really positive experience and money stress reliever. Reviewed on: 27th May 2026
William V's avatar
William V

Worry free

5
Took lots of worry out of the situation I had found myself in Reviewed on: 27th May 2026
Declan Fallon's avatar
Declan Fallon

Breath of fresh air.

5
Breath of fresh air. Great advice, handled everything when I was feeling overwhelmed, I am so grateful. Reviewed on: 27th May 2026
Isabela M's avatar
Isabela M

Brilliant service

5
Helped me so much can't thank them enough dealt with all of my creditors and put a payment plan in place. Very understanding, took away my worries and could sleep at night. My debt was because of my ex who did a runner and left me with everything. Reviewed on: 27th May 2026
andrea 's avatar
andrea

Incredible help & support, I never knew existed!

5
The help and support that I received during an incredibly low, difficult and desperate time was incredible. I never knew that they could help so much. If there is one thing I can suggest is, call them! They will review your debt, your outgoings and look at combining everything into one manageable payment. I cannot describe the relief I felt, whilst I have a long way to go, I am in a happier place with thanks to StepChange, no charges, all your money goes straight to your creditors. Reviewed on: 27th May 2026
Deborah B's avatar
Deborah B

Always friendly and helpful staff.

5
Always friendly and helpful staff. Always making sure you can cover your affordability and reassurance given. Reviewed on: 27th May 2026
Georgia 's avatar
Georgia

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