Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14665 reviews)

View other StepChange products

4.95

Based on 14,665 reviews, last reviewed 25th Jun 2025

168100% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great Support When a friend first told me about Step Change, I was reluctant and embarrassed to call them, but when I made the call, the support I received was fa... Read more Reviewed on: 25th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14665)

My journey with step change

My experience with step change was impeccable every thing was fully explained and straight to the point because of step change my life as vastly improved i cannot thank them enough. What this has taught me is to never get into debt again Reviewed on: 7th June 2025

They where fast and efficient and took all the worry...

They where fast and efficient and took all the worry and stress away Reviewed on: 7th June 2025

stepchange helped me when i needed it, the whole pro...

stepchange helped me when i needed it, the whole process was simple and easy to do, it was god send Reviewed on: 7th June 2025

The customer service colleagues are amazing and very...

The customer service colleagues are amazing and very respectful and friendly. Reviewed on: 7th June 2025

From the very first phone call they have always been...

From the very first phone call they have always been very helpful and helped us through any problems. Reviewed on: 7th June 2025

Good customer service and helpful service

Good customer service and helpful service Reviewed on: 7th June 2025

Wits end to peace of mind

I was at my wits end when I discovered StepChange. I now have peace of mind. Reviewed on: 7th June 2025

StepChange have always been very helpful & understan...

StepChange have always been very helpful & understanding of my situation. Once my DMP was set up, there were no further contacts from the creditors. Reviewed on: 7th June 2025

Very compassionate,was treated with respect

Very compassionate,was treated with respect Reviewed on: 7th June 2025

Always very helpful and happy to give the relevant a...

Always very helpful and happy to give the relevant advice and information Reviewed on: 7th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Advanced Collection Systems 1.00 from 4 reviews
Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Collection
from CCI Credit Management 5.00 from 1 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub