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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14665 reviews)

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4.95

Based on 14,665 reviews, last reviewed 25th Jun 2025

168100% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great Support When a friend first told me about Step Change, I was reluctant and embarrassed to call them, but when I made the call, the support I received was fa... Read more Reviewed on: 25th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14665)

Great guality service helping much to ease financia...

Great guality service helping much to ease financial burden to those in debts like me Reviewed on: 7th June 2025

Simple to in put information.

Their systems are simple to follow and input (information). Reviewed on: 7th June 2025

I can’t thank StepChange enough!!

I can’t thank StepChange enough for all their support and advice. I was trying to cope with things on my own as I didn’t want to worry my elderly parents. StepChange are amazing and helped me with a realistic repayment plan. It prevented things spiralling out of control. I just wish I’d contacted them earlier. Always non-judgmental with a calming, supportive and practical approach. I highly recommend them to anyone struggling with debt. Reviewed on: 7th June 2025

The mindsetter for you finances

They take care of all your debt and provide a payment plan that best suits your finances Reviewed on: 7th June 2025

Good customer service, Patient, good listening.

Good customer service, Patient, good listening. Reviewed on: 7th June 2025

Very friendly and helpful staff.

Very friendly and helpful staff. Reviewed on: 7th June 2025

Just good as got all my bills into one while I was s...

Just good as got all my bills into one while I was struggling before this happened Reviewed on: 7th June 2025

Debt Management Plan

Their service is highly recommended. I couldn’t have found a solution without them. They are very caring and understanding people and understood my situation and my anxiety and distress calmed down once I explained everything and the information given about what I needed to do and moving forward with the next steps. Reviewed on: 7th June 2025

Super service

Fantastic help from professional people. Reviewed on: 7th June 2025

From stressed to relief.

From stressed to relief. Now I pay what I can afford and clearing my debt Reviewed on: 7th June 2025

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