Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

View other StepChange products

4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Retaking control

You've come to the end of your tether, swamped by red letters and final notices. So phone StepChange - one of the best half hours of your life. They sort out what you spend on what, what you owe, what you can afford to pay back after allowances are made for the amount you need to live on. Then they sort out the repayments (through them) and companies listen to them whereas they wouldn't listen to you, because they have standing. And the best bit (apart from the relief of finally doing something positive about things) is that they're a charity and won't charge you a penny. Reviewed on: 23rd April 2017

I would highly recommend StepChamge to anyone they h...

I would highly recommend StepChamge to anyone they have helped me tremendedsly and worked with me all the way from day 1. Reviewed on: 16th May 2024

I contacted stepchange I was in a lot if debt.

I contacted stepchange I was in a lot if debt. They put me at ease straight away and I went onto a Debt management plan. I felt a ten ton weight had been lifted of my shoulders. I would urge anyone to contact stepchange and become debt free. Reviewed on: 16th May 2024

Helped me when I needed it most.

Helped me when I needed it most. Reviewed on: 16th May 2024

Struggled a lot to reduce my debt until I met step c...

Struggled a lot to reduce my debt until I met step change. Reviewed on: 16th May 2024

Helpful and reassuring right from the start

Helpful and reassuring right from the start Reviewed on: 16th May 2024

Excellent recommendation

Outstanding service and friendly team Reviewed on: 16th May 2024

Diagnosed with a Terminal illness !

20k worth of Debt due to being Diagnosed with a Terminal illness and recently being given 12 months to live, so I went to step change because I couldn’t see a way out of my debt. Reviewed on: 16th May 2024

StepChange Debt charity Review

I contacted StepChange a few months ago to get help with my finances. I have struggled with debts for the past 2 years,and I was scared and embarrassed to discuss my financial worries with anybody. I am so relieved I contacted StepChange who, aside from recently setting up my Debt Management Plan, have offered non-judgmental, professional help and have been there for me every step of the way (by phone/email) to support me and reply to any queries I might have. It's a long way to go before I can be officially debt-free, however I can now see the light at the end of the tunnel (almost!). I wake up every morning knowing that no creditors are chasing me for unpaid bills, and this to me is one of the best feelings ever - the anxiety is gone. Being debt-free will take time, but I know that I can always count on StepChange's professional support should any difficulties arise on the way Reviewed on: 16th May 2024

I was overwhelmed by my debt and couldn't see a way...

I was overwhelmed by my debt and couldn't see a way out. A friend mentioned debt management. The lady I spoke to at StepChange was wonderful - so kind and helpful and understanding - not at all judgemental. My debt management plan has, quite literally, changed my life. I was constantly worring and having to get into more debt because I was spending so much money trying to pay off debts! My debt is being paid off slowly but surely and I can sleep at night. Reviewed on: 16th May 2024

Lovely staff who put you at ease through worrying ti...

Lovely staff who put you at ease through worrying times, stress levels now low and can concentrate on daily life instead of worrying about debts. Thank you stepchange. Reviewed on: 16th May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from MoneyPlus 3.00 from 1 reviews
Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Advice
from My Debt Plan 4.84 from 345 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub