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StepChange: Debt Management reviews

4.96
Based on 11,166 reviews, last reviewed 13th Feb 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025
Tobias P's avatar
Tobias P

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Helpful and patient

5
I have always found Step Change very helpful, patient and understanding in my dealings with them. Reviewed on: 28th July 2021

Excellent management.

5
Excellent management. Communication is very detailed. Reviewed on: 16th May 2024

So helpful and understanding and makes you feel at ease

5
So helpful and understanding and makes you feel at ease Reviewed on: 16th May 2024

The operatives are very helpful and informative, and...

4
The operatives are very helpful and informative, and they don't judge you. They sort all your debts so it's manageable for you to keep on track. Its a weight of your shoulders and hope fir the future. Reviewed on: 16th May 2024

Excellent

5
Very helpful when I needed advice Reviewed on: 16th May 2024

Took a weight of my shoulders

5
Thorough, went through all of my details in a timely manner. Informative, gave me my options. Helpful, told me how to go about getting all of the information I/They needed. Positive - definitely would use again. Reviewed on: 16th May 2024

Don’t Delay UseThem today!!!...

5
Good communication’ helpful staff ‘ got my dept management up and running quickly Reviewed on: 16th May 2024

They have helped me for years to pay off my debts wi...

4
They have helped me for years to pay off my debts without judgment. Have been approachable when I’ve been scared to do anything positive. Reviewed on: 16th May 2024

Emotionally and practically supportive.

5
Emotionally and practically supportive. Always sympathetic and proactive Reviewed on: 16th May 2024

Clear advice on my options and very understanding of...

5
Clear advice on my options and very understanding of my situation, no judgement. Reviewed on: 16th May 2024

Made my life better and no stress anymore

5
Made my life better and no stress anymore Reviewed on: 16th May 2024

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