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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14668 reviews)

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4.95

Based on 14,668 reviews, last reviewed 26th Jun 2025

168150% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

You never know what's around the corner. You never know what's around the corner. We got into debt due to my husband having head and neck cancer. He looked and felt perfectly fit and then the... Read more Reviewed on: 26th June 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14668)

Stepchange, life change

The help SC has given me is absolutely 1st class, I’m so grateful Reviewed on: 7th June 2025

Very professional and very helpful throughout

Very professional and very helpful throughout Reviewed on: 7th June 2025

Great, helpfully service

Really helpfull and knowledgeable people. The advisor gave me advise and guided me through the whole process to set up my debt management plan. Now, I don't wake up during the night worrying because I know my financial situation getting and my debt is reducing. Reviewed on: 7th June 2025

User friendly

The web site pages are so easy and user friendly Reviewed on: 7th June 2025

Great staff

Very helpful and sympathetic. Understanding of difficulties not rushing phone calls Reviewed on: 7th June 2025

I had problems to pay debt (credit card).

I had problems to pay debt (credit card). Step change helped me make a plan which suits me the best and I was able to pay my debt in a small amount each month. Thank you very much for that. Reviewed on: 7th June 2025

Reach Out to Step Change, they will help!

I was struggling making multiple payments after COVID and being made redundant, STEP CHANGE helped so much contacting my creditors and making sure I only paid what I could afford. Contacting them is easy and the support offered is amazing, don't struggle alone reach out to them! Reviewed on: 7th June 2025

I am extremely happy with the service that's been pr...

I am extremely happy with the service that's been provided to me by Stepchange. Always quick to reply and support. Reviewed on: 7th June 2025

Excellent service

They took away my sleepless nights and gave me a way forward. Reviewed on: 7th June 2025

Fantastic experience, so helpful and informative and...

Fantastic experience, so helpful and informative and have really helped me get back on track! Can’t thank stepchange and the people who work for them enough! Reviewed on: 7th June 2025

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