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Tesco Bank: Car Insurance reviews

Name: Car Insurance
Rating: 2.64 (506 reviews)

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2.40

Based on 506 reviews, last reviewed 8th Jan 2025

70% decrease in 5 star reviews

in the past 90 days

64% decrease in 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

5

Car stolen away from home, staff great, information... Car stolen away from home, staff great, information very good, easy process although long winded but I get that. Only three weeks before conclusion bu... Read more Reviewed on: 26th October 2024

Latest lowest rating:

1

I am extremely disappointed with Tesco Bank Insurance. I am extremely disappointed with Tesco Bank Insurance. After being a loyal driver with 12 years of No Claims Discount (NCD), I made a claim following ... Read more Reviewed on: 8th January 2025

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About this product

At Smart Money People, we collect Tesco Bank car insurance reviews to help you make an informed decision when choosing your next provider.

Tesco Bank offers car, home, pet and travel insurance policies, with a guaranteed discount for Tesco Clubcard members. Tesco Bank’s standard car insurance policy is available to anybody over the age of 21, with a black box policy available for those aged 17-35.

What do you need from a car insurance policy? Do you want easy access to a simple website in order to manage your policy whenever suits you best? Find out what Tesco Bank customers have to say about its online systems by reading our Tesco Bank car insurance reviews. Perhaps you want protection against uninsured drivers or extra cover for your in-car entertainment. Whatever your needs, check out the reviews on Smart Money People to see how well Tesco Bank has been rated by its customers.

Have you had a car insurance policy with Tesco Bank? Consider leaving a Tesco Bank car insurance review on Smart Money People to help other drivers just like you. Did you use the Tesco Clubcard discount, and if so, did you see a notable difference in price? How did you find the customer service support? Whether your experience is good or bad, share it with our Smart Money People community. Together, we can increase trust and transparency in financial services.

Tesco Bank Car Insurance reviews (506)

Review of the Tesco Bank, Car Insurance:

Sharks or Incompetent staff, either way we have being shafted

Ever felt like you have being shafted as that’s exactly how I feel, because we have for 1 months direct debit. Rang to cancel my car insurance renewal today. We have made 12 monthly payments already. Unfortunately our 13th payment came out Nov 1st 2021 (today) and the actual car insurance expires Nov 7th 2021 which we have already made the 12 monthly payments on, as you never pay for car insurance retrospectively. So I asked if we can have todays direct debit back as we have already made the 12 payments for the 1st year and it was just unfortunate that the 13th payment which covers the first month of the new year that I am cancelling came out today. No matter which way I described it to the person at Tesco Finance, he simply could not grasp or did not want to grasp, that this 13th payment is for the next 12 months renewal which I am cancelling. In the end I gave up frustrated as this individual (being diplomatic) simply could not grasp simple multiplication. They need to employee call centre staff who can do simple mathematic calculations. As they refuse to reimburse this 13th payment. I wont be using or recommending them, quite the opposite. Reviewed on: 1st November 2021

Great Customer Service

Easy to deal with Simple Setup Calling to a person easy enough Helpful Polite What you expect from a service provider. Reviewed on: 30th August 2023

Absolutely disgusting insurance

Wouldn’t even give them 1 star but had no choice. Where do I start. I’ve drove for 7 years and never had a crash or had to make a claim until this year. Now I’ve only had this insurance for 10 months so it’s almost over. I had a crash that wasn’t my fault I immediately contacted my insurance let them know what happened. It then took over a full working week for them to even get back to me about a courtesy car which I paid money for in my insurance. Now my boss recently got into a crash and had to make a claim funny enough he got a courtesy car within 2 days of notifying his insurance. Now I’m not with the same insurance he was but they both used enterprise as a courtesy car place. My insurance failed to get me a courtesy within a working week and said that was acceptable. Not only was I paying ridiculous prices for the car I have but I also have a black box so they wanted £190 off me every month just for a Ford fiesta WITH a black box. So I obviously cancelled my claim because it was over a week I had no car no way of travel so I cancelled the claim and had to sort my own transport out and own temporary insurance until I could fix my car with a private mechanic. All whilst my current insurance is still running so that wasn’t put on hold I was still paying for that aswell. So all these things they should pay for with the expensive insurance I had to fork out money from my own pocket to do their job. So obviously I then filed a complaint. It then took weeks a weeks for them to get back to me I wanted to be reimbursed the money I spent on temporary insurance and vehicle because mine was off the road. They then basically got round to emailing me a month after saying they have done everything up to standards and I will not be getting no money back from them. So I’m taking it further. I suggest anyone that sees this to never go with Tesco Bank Box Insurance they are useless. All they want is your money and do not want to help you. Reviewed on: 29th August 2023

Price quoted extortionate

After receiving many emails from Tesco asking me as a Clubcard member to try them for a quote. I drive a Nissan, 12000 miles per annum, 15 years no claims, car parked in locked garage day and night. The Tesco quote was £1100 more than my renewal quote from LV Insurance don’t waste time applying. Reviewed on: 29th August 2023

Car insurance

They are very competitive with their prices Reviewed on: 24th August 2023

Zero flexibility bunch of bullies

I was struggling to get a document to them and I consistently gave them valid reasons why I could not, Nobody seemed to know exactly what docs I give and nobody could give me sound advice Cancelled my policy on short notice. Would not recommend to anyone bunch of bullies. Reviewed on: 24th August 2023

Good value, easy to setup

Good value insurance, easy to setup and manage with the online system Reviewed on: 24th August 2023

Simple and easy

It was so easy to set up my car insurance with Tesco Bank and it's great that they offer an extra discount if you have a clubcard too! It's my second year with them now and probably won't be my last. Reviewed on: 23rd August 2023

Very friendly and helpful service

The staff at Tesco insurance were really kind and helpful after my car was written off in an accident. I did ask for a couple of updates during the process (total of about 6 weeks) but a claim handler responded to my emails within a couple of days. Reviewed on: 23rd August 2023

Cheap and easy

Got a quote from tesco which was the cheapest around. Able to view all the documents easily. No issues Reviewed on: 23rd August 2023

Best car insurance

The best price compared to the services offered Reviewed on: 23rd August 2023

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