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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

99% decrease in 5 star reviews

in the past 90 days

82% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Good

Brilliant prices for new customers, however high increases the following year on policies that haven’t been claimed on. However customer service team is very good and very knowledgeable. Reviewed on: 22nd August 2023

When dealing with claims they are efficient, however...

When dealing with claims they are efficient, however when you get your renewal you need to read everything, as they make changes without highlighting them or informing you. Reviewed on: 20th August 2024

Amazing customers service, prompt and efficient.

Amazing customers service, prompt and efficient. Just all round the best I've ever come across. I trust my animals are valued and cared for Reviewed on: 20th August 2024

So far so good.

No claim experience only annual renewal so far all good as dog is now 7 a bit disappointed that the premium increases each year but same with other providers. Reviewed on: 20th August 2024

Really easy to claim

We have a dog with epilepsy and we find it’s so easy to claim via vet surgery. Reviewed on: 20th August 2024

Great experience with The Insurance Emporium!

We had only just recently joined The Insurance Emporium when one of our cats had an accident. As you can imagine, this was a stressful event but we found the whole claim experience to be straightforward and hassle-free which was a great relief to us! Reviewed on: 20th August 2024

really easy to get in touch, good customer service

really easy to get in touch, good customer service Reviewed on: 20th August 2024

The Cat's Whiskers

Thankfully,i've never yet needed to make a claim, however I have spoken to the company on a few occasions for advice. It's so refreshing to actually speak to a real person and get straight answers. I like that it's local too. Because I haven't made a claim since taking out my policy, I receive a discount - very welcome. Very happy with the service I have received Reviewed on: 20th August 2024

Would recommend

Always competitive prices and excellent level of cover Reviewed on: 20th August 2024

Easy to sort out and get the cover I needed...

Easy to sort out and get the cover I needed Reviewed on: 20th August 2024

Great insurance provider

Great, easy cover.... well written, clear and transparent. Good renewal prices when they come through, very competitive.. hence my renewals for the last couple of years Reviewed on: 20th August 2024

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