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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
98% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5992)

Good policy and paid when needed

5
Easy to purchase and understood the policy.. Luckily I've only needed to claim once and this was done via the vet with no issue. I've had no direct dealing with customer service so can't comment on that element Reviewed on: 20th August 2024

Very fair costs, excellent customer service.

5
Very fair costs, excellent customer service. Very reliable and have always paid claims promptly. Reviewed on: 20th August 2024

Great Claims Service from The Insurance Emporium

5
The Insurance Emporium handles our claims effeciently and without bother. Reviewed on: 20th August 2024

Hassle free!

5
All claims were dealt easy and without a hassle, any issues resolved quickly. Excellent cover for my needs and great value for the price. Claimed few times over last few years and never had an problem with the claim Reviewed on: 20th August 2024

Easy to claim, good communication, good value for...

4
Easy to claim, good communication, good value for money. I got two dogs with them for over 5 years Reviewed on: 20th August 2024

Fantastic

5
Whenever I've had to call through to customer services they've always been quick, professional and helpful. They explain things fully and cover every concern I've had. The value for money is great and I can't fault them. I've been with them for years and wouldn't consider going elsewhere. Reviewed on: 20th August 2024

Great insurance providers

5
Have always paid out and assisted me when needed. Easy to claim and the portal is good to use. Reviewed on: 20th August 2024

Good customer service - expensive excess

4
The customer service has been great when I had to make a claim for my horse. However, the additional 16% excess charge makes the overall excess very expensive. These weren’t the terms I originally signed up to but for future renewals they added this charge. Reviewed on: 20th August 2024

Great experience and service

5
Whenever I have had an issue, they have been incredibly helpful. They explain exactly what is and isn’t covered and are fair throughout Reviewed on: 20th August 2024

Reasonable priced pet insurance and doesn’t go up to...

5
Reasonable priced pet insurance and doesn’t go up too much each year Reviewed on: 20th August 2024

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