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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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1%
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0%
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1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Used for a few years

5
Had insurance with a number of dogs for a few years. Always found them easy to deal with and claims dealt with promptly. Reviewed on: 20th August 2024

Really helpful when needing advice

5
Really helpful when needing advice Reviewed on: 20th August 2024

Excellent pet insurance

5
Excellent communication and competitive cover and pricing. Reviewed on: 20th August 2024

An old Westie given fast service

5
Although my Westie is classed as a Senior due to her age the premiums I pay are very competative. When I recently had to claim for a tumour on her eyelid The Insurance Emporium could not have been more helpful. Was very easy to submit the claim and was paid out within days. Reviewed on: 20th August 2024

I've claimed on my insurance for my dog this year an...

5
I've claimed on my insurance for my dog this year and their communication was great, I didn't have to chase for payments and they were clear and concise on what they paid out for and what they didn't. Reviewed on: 20th August 2024

I wouldn't insure my dogs with anyone else

5
I've insured my dogs with the Insurance Emporium for years as they are unbeatable on price and have a great customer service. Reviewed on: 20th August 2024

Excellent company

5
The insurance was quick and easy to set up and the quote was very reasonable in fact it was the cheapest on the market Reviewed on: 20th August 2024

Easy to get through and discuss any questions needed...

5
Easy to get through and discuss any questions needed , staff are friendly and knowledgeable Reviewed on: 20th August 2024

Fabulous pet insurance company

5
They have been brilliant and very helpful with us whenever we have had a query. Reviewed on: 20th August 2024

Compared with other companies you came top.

5
Compared with other companies you came top , staffs were kind and helpful.,put me through with ease. Tell me my options are and let me decide. Your quotes surprised me. Reviewed on: 20th August 2024

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