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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
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Joanne R

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The Insurance Emporium Pet Insurance reviews (5994)

Used for a few years

5
Had insurance with a number of dogs for a few years. Always found them easy to deal with and claims dealt with promptly. Reviewed on: 20th August 2024

Really helpful when needing advice

5
Really helpful when needing advice Reviewed on: 20th August 2024

Excellent pet insurance

5
Excellent communication and competitive cover and pricing. Reviewed on: 20th August 2024

An old Westie given fast service

5
Although my Westie is classed as a Senior due to her age the premiums I pay are very competative. When I recently had to claim for a tumour on her eyelid The Insurance Emporium could not have been more helpful. Was very easy to submit the claim and was paid out within days. Reviewed on: 20th August 2024

I've claimed on my insurance for my dog this year an...

5
I've claimed on my insurance for my dog this year and their communication was great, I didn't have to chase for payments and they were clear and concise on what they paid out for and what they didn't. Reviewed on: 20th August 2024

I wouldn't insure my dogs with anyone else

5
I've insured my dogs with the Insurance Emporium for years as they are unbeatable on price and have a great customer service. Reviewed on: 20th August 2024

Excellent company

5
The insurance was quick and easy to set up and the quote was very reasonable in fact it was the cheapest on the market Reviewed on: 20th August 2024

Easy to get through and discuss any questions needed...

5
Easy to get through and discuss any questions needed , staff are friendly and knowledgeable Reviewed on: 20th August 2024

Fabulous pet insurance company

5
They have been brilliant and very helpful with us whenever we have had a query. Reviewed on: 20th August 2024

Compared with other companies you came top.

5
Compared with other companies you came top , staffs were kind and helpful.,put me through with ease. Tell me my options are and let me decide. Your quotes surprised me. Reviewed on: 20th August 2024

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