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The Insurance Emporium: Pet Insurance reviews

4.84
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Just great

5
Great to know my pet is covered and claims dealt with quickly and effectively. Reviewed on: 3rd September 2023

Easy to use, good price.

5
Easy to use, good price. Really pleased, thanks. Reviewed on: 30th July 2024

Excellent

5
Fast efficient when dealing with claims. The portal is very user friendly and when actually speaking to a member of the staff they are always very helpful. Reviewed on: 30th July 2024

Always helpful and settle claims in good time

5
Always helpful and settle claims in good time Reviewed on: 30th July 2024

Easy and competant company to deal with.

5
Having had 4 years claim free I have just had a long drawn out claim for my horse. It has been handled very competantly and with very friendly customer service agents that really knew what they were talking about . The communication with the veterinary practice was outstanding and they made what could have been a traumatic time, a very simple process. Reviewed on: 30th July 2024

Always helpful if call at what can be stressful time...

5
Always helpful if call at what can be stressful times as a pet owner and payouts are clear and almost always handled quickly. Reviewed on: 30th July 2024

Insurance Emporium takes the stress out of pet care

5
The Insurance Emporium takes all the stress out of veterinary care, allowing me to focus on listening to the advice of the vet and deciding the best treatment options for my cats. They settle claims promptly and efficiently. Reviewed on: 30th July 2024

I have both my horse and my cat insured with this co...

5
I have both my horse and my cat insured with this company. They are reasonably priced and competitive. They are prompt when dealing with them with good customer service. Reviewed on: 30th July 2024

Pleased about the price and the renewal didn’t go up...

5
Pleased about the price and the renewal didn’t go up in price drastically. Easy to deal with over the phone and happy to help Reviewed on: 30th July 2024

offers peace of mi...

5
Always pay out on any claim which offers peace of mind at a time of stress Reviewed on: 30th July 2024

Excellent service from start to finish.

5
I had to claim on my insurance following 'issues' with my dog, they were quick to respond, efficient, with no hassle about covering the cost of the treatment. Reviewed on: 30th July 2024

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