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The Insurance Emporium: Pet insurance reviews

4.85
Based on 5,995 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

When my old dog died they covered all the costs incl...

5
When my old dog died they covered all the costs including a lovely casket Reviewed on: 30th July 2024

Excellent value for money & service great

5
Excellent value for money & service great Reviewed on: 30th July 2024

very helpful and understanding.

5
so helpful when my cat fell ill payment made quickly Reviewed on: 30th July 2024

This is the best pet provider for Insurance without...

5
This is the best pet provider for Insurance without a doubt. They are very quick at settling any claim we have had to make always received within 7 days. Reviewed on: 30th July 2024

The claims process and settlement is very quick.

5
The claims process and settlement is very quick. Reviewed on: 30th July 2024

Great cover at reasonable price I use for both my Ho...

5
Great cover at reasonable price I use for both my Horse and Dog Reviewed on: 30th July 2024

Very fair on price

5
Very fair on price without extreme increases like other insurers Reviewed on: 30th July 2024

5 years of Excellence

5
Customer for 5 years. They have always provided an excellent service coupled with excellent value for money from renewal to settling claims Reviewed on: 30th July 2024

Easy to renew pet insurance, competitive prices and...

5
Easy to renew pet insurance, competitive prices and services. Reviewed on: 30th July 2024

EASY TO USE BUT QUICK TO REACT

5
EASY TO USE BUT QUICK TO REACT. Been with them for years now. Reviewed on: 30th July 2024

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